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    Resume Sample

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    Gaurav Sharrma
    Erica Prybylski-Vilbrunt has over 7 years of experience in customer service roles including as a sales associate, catering lead, and server. She has a Bachelor's degree in Psychology from the University of Regina. Her experience demonstrates strong skills in customer service, sales, inventory management, training staff, and ensuring quality standards are met.

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    Resume Sample

    Uploaded by

    Gaurav Sharrma
    65 views2 pages
    Erica Prybylski-Vilbrunt has over 7 years of experience in customer service roles including as a sales associate, catering lead, and server. She has a Bachelor's degree in Psychology from the University of Regina. Her experience demonstrates strong skills in customer service, sales, inventory management, training staff, and ensuring quality standards are met.

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    Erica Prybylski-Vilbrunt has over 7 years of experience in customer service roles including as a sales associate, catering lead, and server. She has a Bachelor's degree in Psychology from the University of Regina. Her experience demonstrates strong skills in customer service, sales, inventory management, training staff, and ensuring quality standards are met.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    65 views2 pages

    Resume Sample

    Uploaded by

    Gaurav Sharrma
    Erica Prybylski-Vilbrunt has over 7 years of experience in customer service roles including as a sales associate, catering lead, and server. She has a Bachelor's degree in Psychology from the University of Regina. Her experience demonstrates strong skills in customer service, sales, inventory management, training staff, and ensuring quality standards are met.

    Copyright:

    © All Rights Reserved
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    Erica Prybylski-Vilbrunt

    Regina, SK
    ericaprybylski3_3td@indeedemail.com
    +1 306 801 9342

    Work Experience

    Sales Associate
    Urban Outfitters Inc. - Calgary, AB
    February 2020 to August 2022
    • Serves customers by helping them select products.
    • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
    • Greets and receives customers in a welcoming manner.
    • Responds to customers’ questions.
    • Directs customers by escorting them to racks and counters.
    • Provides outstanding customer service.
    • Documents sales by creating or updating customer profile records.
    • Manages financial transactions.
    • Processes payments by totaling purchases, processing checks, cash, and store or other credit and
    debit cards.
    • Alerts management of potential security issues.
    • Assists with inventory, including receiving and stocking merchandise.
    • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of
    potential interest.

    Catering Lead
    ROGER'S PLACE - Edmonton, AB
    November 2018 to January 2020
    • Train workers in food preparation, and in service, sanitation, and safety procedures.
    • Observe and evaluate workers and work procedures to ensure quality standards and service, and
    complete
    disciplinary write-ups.
    • Forecast staff, equipment, and supply requirements based on a master menu.
    • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
    • Specify food portions and courses, production and time sequences, and workstation and equipment
    arrangements.
    • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
    • Perform personnel actions, such as, providing employee orientation and training,
    and conducting supervisory activities, such as creating work schedules or organizing employee
    time sheets.
    • Recommend measures for improving work procedures and worker performance to increase service
    quality and enhance job safety.

    Server
    641 GRILL - Craven, SK
    December 2015 to September 2018
    • Check with customers to ensure that they are enjoying their meals and take action to correct any
    problems.
    • Collect payments from customers.
    • Prepare checks that itemize and total meal costs and sales taxes.
    • Take orders from patrons for food or beverages.
    • Check patrons' identification to ensure that they meet minimum age requirements for consumption
    of alcoholic
    beverages.
    • Present menus to patrons and answer questions about menu items, making recommendations upon
    request.
    • Clean tables or counters after patrons have finished dining.
    • Inform customers of daily specials.

    Education

    Bachelor's in Psychology
    UNIVERSITY OF REGINA - Regina, SK
    September 2020 to April 2024

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