Scribd Logo
Upload

Welcome to Scribd!

  • 42 views

    Ryan Goins: Work Experience

    Uploaded by

    Aditya Jain
    Ryan Goins has experience in customer service roles in healthcare, finance, corrections, retail, and food service. He has a background in dental studies and various skills including customer service, computer skills, cash handling, security, data entry, time management, and Microsoft Office. Currently he works as a healthcare customer service representative providing support to customers and resolving issues. Previously he held roles as a correctional officer, cashier, machine operator, and food service worker.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Ryan Goins: Work Experience

    Uploaded by

    Aditya Jain
    42 views4 pages
    Ryan Goins has experience in customer service roles in healthcare, finance, corrections, retail, and food service. He has a background in dental studies and various skills including customer service, computer skills, cash handling, security, data entry, time management, and Microsoft Office. Currently he works as a healthcare customer service representative providing support to customers and resolving issues. Previously he held roles as a correctional officer, cashier, machine operator, and food service worker.

    Original Description:

    RESUME 2.0

    Original Title

    ResumeRyanGoins

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Ryan Goins has experience in customer service roles in healthcare, finance, corrections, retail, and food service. He has a background in dental studies and various skills including customer service, computer skills, cash handling, security, data entry, time management, and Microsoft Office. Currently he works as a healthcare customer service representative providing support to customers and resolving issues. Previously he held roles as a correctional officer, cashier, machine operator, and food service worker.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    42 views4 pages

    Ryan Goins: Work Experience

    Uploaded by

    Aditya Jain
    Ryan Goins has experience in customer service roles in healthcare, finance, corrections, retail, and food service. He has a background in dental studies and various skills including customer service, computer skills, cash handling, security, data entry, time management, and Microsoft Office. Currently he works as a healthcare customer service representative providing support to customers and resolving issues. Previously he held roles as a correctional officer, cashier, machine operator, and food service worker.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 4

    Ryan Goins

    Customer Service Representative with extensive experience in Healthcare and Finance.


    Benton, AR 72019
    ryangoins38_bwg@indeedemail.com
    +1 870 592 2408

    Authorized to work in the US for any employer

    Work Experience

    Healthcare Customer Service Representative


    TELETEC - Sherwood, AR
    August 2017 to Present
    • Providing full lifecycle customer service where you could accept inbound or might be calling out to
    provide follow up on a concern
    • Consult with customers on health-related products and services to provide the best solutions for their
    health and financial well-being
    • Maintain customer accounts and information
    • Respond to customer inquiries with compassion and active listening and support the best solution in
    an efficient manner
    • Resolve customer technical issues with patience and understanding
    • Identify additional needs customers may have and help them to upgrade products or services

    Correctional Officer
    Arkansas Department of Correction - Pine Bluff, AR
    January 2018 to December 2018
    • Book and process incoming and outgoing prisoners according to written policies and procedures
    • Write detailed and accurate incident reports
    • Patrol the interior and exterior of the facility
    • Conduct inmate and cell searches
    • Inspect visitors and packages delivered to the facility
    • Respond to crisis situations as outlined by policies and procedures
    • Oversee inmate activities including meals, classes, visitation, and recreation
    • Monitor inmates and grounds with surveillance cameras

    Cashier/Customer Service
    Brookshire Grocery Company - Pine Bluff, AR
    June 2016 to May 2017
    • Informed customers of current promotions to increase sales.
    • Bagged and wrapped goods sold to customers safely and carefully to prevent damage.
    • Observed customer behaviors and checked shopping carts to prevent theft and overlooked items.
    • Processed transactions by collecting cash, check and credit card payments.
    • Removed trash regularly to maintain strong hygiene standards.
    • Swept and mopped floors with proper signage to prevent customer injury.
    • Kept areas such as restrooms and service equipment clean and neat
    Machine Operator
    Lennox Industries - Stuttgart, AR
    January 2015 to May 2016
    • Under direct supervision, sets-up and operates a production machine in accordance with established
    procedures and guidelines.

    • Reads and interprets blueprints and diagrams to select, position, and secure machinery. Adjusts
    machine setting to complete tasks according to specification, accurately and in a timely fashion. Performs
    a variety of tasks.

    Car Hop/Drive Thru


    Sonic Drive-In - Pine Bluff, AR
    October 2014 to May 2015
    • Ensuring that all restaurant menu items meet operational standards
    • Greeting all guests in a polite and friendly manner with a smile
    • Making accurate change quickly and efficiently for restaurant guests
    • Carrying and balancing a tray weighing up to 25 pounds
    • Serving our guests in a timely manner
    • Clearing trays from our guests' cars

    Office Clerk
    Jefferson County Sheriff's Office - Pine Bluff, AR
    June 2012 to August 2012
    • City of Pine Bluff Summer Youth Employment Program.
    • Delivered excellent customer support and customer service experiences when interacting with large
    groups of people in busy office.
    • Assisted team members with special projects by coordinating records and resources to meet expected
    requirements.
    • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
    • Complied with confidentiality regulations in handling customer information.
    • Supported office clerical functions using word processing and other software, email and office
    machines.

    Education

    Some college in Dental


    Eastern College of Health Vocations-Little Rock - Little Rock, AR
    January 2019 to August 2019

    High school or equivalent in High School Diploma


    Pine Bluff High School - Pine Bluff, AR
    August 2012 to May 2015

    Skills
    • Training
    • Time Management
    • Management
    • Data Entry
    • Computer Skills
    • Cash Handling
    • Customer Service
    • Security
    • Stocking
    • Call Center
    • CPR
    • Excel
    • Cashier
    • Forklift Operator
    • Law Enforcement
    • Surveillance
    • Word Processing
    • Banking
    • Typing
    • Windows
    • Management
    • Logistics
    • Process improvement
    • Analysis skills
    • Order management system
    • Case management
    • Supervising experience
    • Dispatching
    • American Sign Language
    • Microsoft Office
    • Medical billing
    • Leadership
    • Administrative experience
    • Technical support
    • Financial services
    • Negotiation
    • Customer relationship management
    • Kronos
    • Accounts payable
    • Payroll
    • Analytics
    Certifications and Licenses

    Driver's License

    CPR Certification

    First Aid Certification

    You might also like

    pFad - Phonifier reborn

    Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

    Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


    Alternative Proxies:

    Alternative Proxy

    pFad Proxy

    pFad v3 Proxy

    pFad v4 Proxy