A TECHNICAL REPORT ON

STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES)

AT
CORPORATE AFFAIRS COMMISSION
By

Name: Aisha Abdulkadir

Department: Software Engineering
ID. No: 211203024
FACULTY: Faculty of Natural and Applied Sciences
LEVEL: 200

SUBMITTED TO:

Dr. SERDAR SURGUN

(DIRECTOR SIWES)

NILE UNIVERSITY OF NIGERIA

IN PARTIAL FULFILLMENT FOR THE AWARD OF BACHELOR OF SCIENCE

(B.Sc.) DEGREE IN SOFTWARE ENGINEERING

SUBMISSION DATE: 16/10/2023

 A TECHNICAL REPORT

ON MY

STUDENT INDUSTRIAL WORK EXPERIENCE

SCHEME (SIWES)

AT

CORPORATE AFFAIRS COMMISSION

(CAC)

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 DEDICATION

I dedicate this Industrial Training Report to my unwavering source of inspiration, my family, and
my mentors who have guided me on this journey. Your constant support, encouragement, and
belief in my abilities have been the driving force behind my success. This report is a tribute to
your faith in me and a reflection of the knowledge and experience I have gained during this
valuable training period. Thank you for being my pillars of strength.

ACKNOWLEDGMENT

I would like to express my sincere gratitude to all those who have contributed to the successful
completion of my industrial training and the subsequent preparation of this technical report.
Without their support, guidance and assistance, this endeavor would not have been possible.

I am immensely grateful to Mr. Aminu Abubakar and Mr. Tama Ibrahim, my industry
supervisors during the training period, for their unwavering support, mentor ship, and valuable
insights. Their expertise and guidance have been invaluable in enhancing my technical
knowledge and practical skills.

I also extend my gratitude to the entire team at Corporate Affairs Commission, who welcomed
me into their workplace and provided me with a conducive environment for learning. Their
willingness to share knowledge and experiences has been pivotal in my professional
development.

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I would like to acknowledge my fellow interns and colleagues at Corporate Affairs Commission
for their camaraderie, which made the training experience both enjoyable and enriching.
Working with such a talented and diverse group of individuals has been a truly memorable
experience.

I am also indebted to my professors at Nile University of Nigeria for their continuous support
and encouragement throughout the training period. Their dedication to our education has laid a
strong foundation for my academic and professional growth.

Lastly, I want to thank my family and friends for their unwavering support and encouragement.
Their belief in my abilities has been a constant source of motivation.

In conclusion, I would like to express my deep appreciation for the collective efforts of everyone
mentioned above, as well as anyone else who may have indirectly contributed to the successful
completion of my industrial training.

ABSTRACT

This technical report summarizes the results of an industrial training program, which I conducted
at Corporate Affairs Commission as part of my academic program at Nile University of Nigeria.
This training is provided in the field of Software Engineering, with the aim of providing a
practical understanding of the concepts and principles discussed in class and gaining exposure to
real-world applications and practices.

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The main purpose of this industrial training is to gain practical experience and knowledge in
Computing and Programming within Corporate Affairs Commission. During this time, I had the
privilege of working under the guidance of Mr Aminu Abubakar and Mr Tama Ibrahim, whose
professionalism and guidance proved instrumental in my professional development. Through my
involvement working in ICT Operations and Technical Services unit.

I have gained a comprehensive understanding of the processes, tools and technologies prevalent
in the industry. This report describes the main tasks and experiences I encountered during my
training, as well as a detailed analysis of the work I contributed to. It includes Computer
maintenance, programming, and basic office work, providing an overview of the practical
knowledge and skills acquired. In addition, the report examines the challenges faced and the
strategies used to overcome them, highlighting the need for change in the management of
problems in the world's business environment.

The knowledge acquired during this period of industrial training is invaluable in bridging the gap
between theoretical knowledge and practical applications, thus making me capable of Software
Programming. We hope that this report will not only serve as evidence for the transformative
power of experiential learning, but also provide valuable insight to other students, teachers, and
professionals in Software Engineering department. This story is a testament to the opportunities,
challenges and growth experienced during industrial training, and I am very grateful for the
knowledge and experience gained during this journey.

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 TABLE OF CONTENTS

COVER PAGE1

TITLE PAGE………………………………………………………………………………...2

DEDICATION.................................................................................................................................3

ACKNOWLEDGEMENT...............................................................................................................4

ABSTRACT....................................................................................................................................5

TABLE OF CONTENTS................................................................................................................8

CHAPTER ONE............................................................................................................................10

INTRODUCTION.........................................................................................................................10

1.1 INTRODUCTION..........................................................................................................10

1.2 STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES)

BACKGROUND.......................................................................................................................10

1.3 OBJECTIVES OF SIWES..............................................................................................10

1.4 BODIES INVOLVED IN THE MANAGEMENT OF SIWES......................................10

1.5 CONCLUSION...............................................................................................................10

CHAPTER TWO...........................................................................................................................11

BACKGROUND OF COMPANY/ORGANIZATION................................................................11

2.1 INTRODUCTION..........................................................................................................11

2.2 HISTORY.......................................................................................................................11

2.3 STRUCTURE OF THE ORGANIZATION...................................................................11

2.4 ORGANOGRAM............................................................................................................11

2.5 OTHERS DEEMED NECESSARY...............................................................................11

2.6 CONCLUSION...............................................................................................................11

CHAPTER THREE.......................................................................................................................12

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THE PROCESS, COMPONENTS & DESCRIPTION.................................................................12

3.1 INTRODUCTION..........................................................................................................12

3.2 PROJECTS CARRIED OUT..........................................................................................12

3.3 SUPERVISORY WORKS..............................................................................................12

3.4 CONCLUSION...............................................................................................................12

CHAPTER FOUR.........................................................................................................................13

WORKING EXPERIENCE...........................................................................................................13

4.1 INRODUCTION.............................................................................................................13

4.2 PROBLEMS ENCOUNTERED.....................................................................................13

4.3 PROBLEMS SOLVED...................................................................................................13

4.4 CONCLUSION...............................................................................................................13

CHAPTER FIVE...........................................................................................................................14

SUMMARY, RECOMMENDATION AND CONCLUSION......................................................14

5.1 INTRODUCTION...............................................................................................................14

5.2 SUMMARY.........................................................................................................................14

5.3 RECOMMENDATION.......................................................................................................14

5.4 CONCLUSION....................................................................................................................14

REFERENCES..............................................................................................................................15

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 CHAPTER ONE

INTRODUCTION

1.1 INTRODUCTION:
The integration of academic learning with real-world applications is the cornerstone of
professional development, and it is in this area that I began my transformative journey of
practical training. As part of my education at Nile University, I started an industrial training
course in Corporate Affairs Commission, an experience that not only deepened my
understanding of Software Engineering, but also. develop the practical skills necessary to
succeed in the professional world.

1.2 STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES)

BACKGROUND
SIWES was established in 1973 by the Industrial Training Funds (ITF) to deal with the problem
of tertiary institution graduates not possessing the appropriate skills for employment in Nigerian
industries.

1.3 OBJECTIVES OF SIWES

Its objective is to bridge the gap between theory and practice in the Nigerian tertiary education
sector for the sciences, agriculture, medical sciences (including nursing), engineering,
management, information and communication technology, and other professional fields.

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1.4 BODIES INVOLVED IN THE MANAGEMENT OF SIWES
Nigeria's training program is effectively administered by these bodies that work together:

1. Federal Government of Nigeria

2. The Industrial Training Fund (I.T.F)

3. Supervising Agencies

4. The Institutions

5. Employers of Labour

6. Industrial Training Students

1.4 CONCLUSION
Through this program, I have been able to solve problems, interact with students from other
institutions of higher education, and share practical knowledge with them.

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 CHAPTER TWO

BACKGROUND OF COMPANY/ORGANIZATION

2.1 INTRODUCTION
The Corporate Affairs Commission is a regulatory body, established to regulate the
incorporation, running and winding up of companies, business names and incorporated trustees,
in accordance with CAMA.

Brief explanation of Corporate Affairs Commission.

purpose:

The main objective of CORPORATE AFFAIRS COMMISSION is to establish and maintain

records in the offices of the company in all the states of the Federation, which are suitable and
sufficient to perform its duties under the Act or any law charged to it, and to register Business
Names, and Incorporated Trustees as well as provides a wide range of ancillary services.

2.2 HISTORY
The Corporate Affairs Commission is a body that was established by statute with perpetual
succession and a common seal, capable of suing and being sued in its corporate name and
capable of acquiring holding or disposing of any property movable or immovable for the purpose
of carrying out its function.

The administration and regulation of companies in Nigeria was carried out by the Registrar of
companies in the Corporate Affairs Division of the Ministry of Trade.

2.3 STRUCTURE OF THE ORGANIZATION

Board: The Board of Directors is the most important decision-making body of Corporate Affairs
Commission. This includes the Chairman Ademola Seriki, who was appointed by the President

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of Republic of Nigeria, Registrar General A. G. Abubakar, the Representative of Manufacturers
Association of Nigeria (MAN) Alhaji Ali S. Madugu, mni, the Representative of the Institute of
chartered Accountants of Nigeria(ICAN), The Representative of the Nigerian Bar
Association(NBA) Bello Aminu Abdullahi, the Representative of the Nigerian Association of
Chambers of Commerce, Industry Mines and Agriculture(NACCIMA) Hajiya Saratu Iyya Aliyu.

2.4 ORGANOGRAM

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2.5 CONCLUSION
The Corporate Affairs Commission is a body that was established by statute with perpetual
succession and a common seal, capable of suing and being sued in its corporate name and
capable of acquiring holding or disposing of any property movable or immovable for the purpose
of carrying out its function. It consists of the Chairman, RG, and the four Directors of Business
Names, Nodal and State Offices, Public Affairs, and Customer Services.

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 CHAPTER THREE

THE PROCESS, COMPONENTS & DESCRIPTION

3.1 INTRODUCTION
Information and communication technology (ICT) has largely permeated every area of our
life in the continuously changing technological world of today. ICT plays an indisputable
role in facilitating communication, data management, and process automation throughout
organisations, industries, education, and government. This industrial training technical
report focuses on the ICT Department within our organisation as evidence of the ICT's
expanding significance.

3.11 BACKGROUND

Our organization's technological foundation is provided by the ICT Department, which helps us
maintain our competitiveness in a world that is becoming more and more digitised. This division
has become crucial to the development of our organisation as it realises the crucial role
technology plays in sustaining its operations and increasing efficiency. We hope to give a
thorough overview of the structure, responsibilities, and organisational contributions of the ICT
Department in this report.

3.12 OBJECTIVES

The following are the report's main goals:

Look at how our company's ICT Department is set up and organised.

Emphasise the department's primary responsibilities, roles, and tasks.

Evaluate the department's technology resources, infrastructure, and equipment.

Examine latest endeavours and projects made by the ICT Department.

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Analyse the department's effect on the organization's overall effectiveness and competitiveness.

Offer suggestions for new enhancements and directions for the future.

3.13 Importance of the ICT Department

The ICT Department acts as the focal point for all technology operations in our company. Its
many different roles include network management, software development, hardware upkeep,
cybersecurity, and support services, among others. This department's significance goes beyond
simple operational assistance. It is crucial in promoting innovation, boosting communication, and
facilitating the digital transition that is now a defining characteristic of contemporary businesses.

In the current day, the efficiency, transparency, and general performance of a government
company are greatly influenced by the Information and Communication Technology (ICT)
Department. The ICT Department is now a crucial part of how the government does business
because of the country's increasing reliance on technology and digital infrastructure. This page
explores the ICT Department's crucial role in a government organisation.

Facilitating Efficient Government Operations

Effective public service delivery depends on the efficiency of government operations. The ICT
Department helps to achieve this effectiveness in a number of ways, including:

Streamlined Processes: By digitising documents and automating administrative tasks, the ICT
Department minimises time delays and bureaucratic bottlenecks, ensuring that government
services are provided promptly and with the least amount of red tape possible.

Data management: Every day, government organisations gather and analyse enormous volumes
of data. ICT systems and databases make it possible to manage this data securely and effectively,
guaranteeing that information is easily accessible to decision-makers and the general public.

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Enhanced Communication: Good communication both inside and outside of government is
essential. Instant communication and collaboration between government agencies as well as with
citizens, stakeholders, and other governmental organisations are made possible through ICT.
This increases accountability and openness.

Enhancing Public Services

The contribution of the ICT Department to improving public services cannot be emphasised.
Here are a few of the methods it uses to do this:

Online portals and e-government platforms provide citizens with 24/7 access to government
services, hence decreasing the need for in-person visits to government facilities. This
convenience enhances service accessibility and boosts citizen happiness.

Digital accessibility: The ICT Department makes ensuring that all users, including those with
impairments, can access government information and services. A key component of offering
equitable public services is inclusion.

Government agencies can interact with individuals using social media, webinars, and other
online platforms to solicit input, disseminate information, and promote active involvement in
governance.

Transparency: Governmental organisations can publish information, budgets, expenditures, and

decisions with the help of technology. This openness fosters confidence and makes the
government answerable to the people.

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Cost Savings and Resource Optimization

Budget restrictions and the requirement to allocate resources effectively present a constant
challenge for government organisations. The following are some ways the ICT Department
supports resource and cost optimisation

Automation: By automating regular tasks, government organisations can cut back on manual
labour and the potential for human error. Greater accuracy and cost savings follow from this.

Data analytics: Data-driven decision-making enables government organisations to more

efficiently distribute resources. In order to make wise decisions, the ICT Department aids with
data collection, analysis, and visualisation.

Solutions for Remote Work: As the world shifts to remote work, the ICT Department makes it
possible for public servants to do their business from any location, cutting down on the
requirement for physical office space and related expenses.

Cyber Security and Data Protection

Because government organisations work with sensitive data, cybersecurity is a top concern. In
order to protect this data from online threats, the ICT Department is essential. In order to
preserve public confidence and the integrity of government operations, it develops strong
security measures, conducts frequent audits, and makes sure that sensitive data is secured from
breaches.

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In conclusion, the ICT Department in a government enterprise is not just a support role; it is a
driving force that makes it possible for government operations to be successful, transparent, and
efficient. The significance of this department will only increase as technology develops further,
influencing future governance and the provision of public services. Its contribution to closing the
digital divide, improving accessibility, and protecting public data is crucial for maintaining
government success and public confidence.

3.14 Transforming the Industrial Landscape

Rapid technical breakthroughs have caused a considerable upheaval in the industrial sector in
recent years. Modern, data-driven, and linked technologies have replaced outdated ways of
operation and training. In managing this transformation, the ICT Department has been
instrumental in ensuring that our employees is prepared to succeed in this new setting.

3.15 Enabling Competitive Advantage

Organisations are constantly vying for a competitive edge in the modern industrial landscape.
The ICT Department makes sure that we not only keep up with but also anticipate technological
changes. By doing this, it enables us to produce better goods and services, make wise strategic
choices, and establish an office climate that pulls in and keeps great talent.

3.16 Building a Sustainable Workforce

Our industrial training programmes aim to create a workforce that is highly skilled and flexible
as one of their main goals. The ICT Department makes use of technology to allow effective,
entertaining, and individually targeted training for our staff. This boosts job happiness and
retention while also enhancing the skill set of our personnel.

3.17 Innovation for Tomorrow

The ICT Department acts as a crucible of innovation and advancement in a world where it is
essential for success. It supports a culture where thoughts become solutions, where ideas are put
into practise, and where obstacles are turned into chances. The department's commitment to
innovation benefits not only our company but also the larger industrial landscape.

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 3.2 PROJECTS CARRIED OUT

3.21 COMPUTER INSTALLATION

I had the chance to contribute to a large project inside the ICT Department during my industrial
training at Corporate Affairs Commission. I was given a project that entailed installing and
configuring computer systems in various departments. I will give a thorough explanation of this
project, its goals, methods, difficulties faced, and the results obtained in this report.

PROJECT DESCRIPTION

Project Objectives

The main goal of the computer installation project was to update and expand the company's
computer systems in order to modernise its computing infrastructure. By ensuring that all
departments had access to dependable, current, and well-configured computer gear, this project
aimed to improve overall operational efficiency, data security, and user productivity.

Project Scope

The following significant elements were covered by the project's scope:

Hardware procurement is the process of choosing the best computer hardware based on
departmental needs and financial constraints.

Software configuration is the process of installing and setting up the required programmes,
operating systems, and applications on recently purchased computers.

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Deployment: Putting computers into place physically in different departments and making sure
they were networked and connected to peripherals like printers and scanners.

User training: Providing end users in each department with training sessions to ensure their
familiarity with the new systems.

My Role and Responsibility

I was given the task of serving as the lead IT technician's assistant in this project. My obligations
included:

Helping with Hardware Selection: Working together with the IT team to select suitable computer
hardware in accordance with department-specific needs.

Participating in the installation and setup of operating systems, programmes, and security
software is referred to as software installation.

Physical Deployment: Assisting with the actual physical installation and connectivity of
computers.

Methodology

The project adhered to a structured process to guarantee a successful and effective

implementation:

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Needs Analysis: Analysing the hardware and software requirements of each department in
conjunction with the department directors.

Purchasing the chosen computer hardware and software licences after gaining approval.

Software configuration entails setting up the chosen operating systems, putting in the required
applications, and making sure they are compatible with the company's network and security
protocols.

Organising the actual installation of computers in various departments while making sure there is
correct cable management and communication.

User training entails helping to lead end-user training sessions and offering continuous assistance
as they adjust to the new systems.

Challenges Encountered

Several obstacles were faced throughout the project, including:

Logistics: Scheduling the timely delivery and configuration of a big number of computers across
several departments.

Software compatibility refers to making sure that all chosen software programmes work with the
various computer architectures and network setups.

Overcoming end-user resistance to change and resolving their concerns about switching to the
new solutions.

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Outcomes Achieved

Several important effects came about as a result of the computer installation project being
completed successfully:

Enhanced Productivity: Employee productivity and efficiency across all departments were
greatly increased by the updated computer systems.

Data Security: Improved security measures, such as the use of current antivirus software,
improved data protection.

Conclusion

During my industrial training at Corporate Affairs Commission, my involvement in the computer

installation project was a priceless learning opportunity. It enabled me to put my theoretical
knowledge into practise and provided me with insights into the difficulties involved in managing
significant IT projects. The project's effective execution had a good effect on the company's
overall operations and gave me valuable experiences and abilities that will help me in my future
ICT endeavours.

3.22 PRINTER INSTALLATION

I also had the chance to contribute to a large project involving the installation of printers while
completing my industrial training at Corporate Affairs Commission in the ICT Department. The
company's ongoing efforts to enhance its information management systems and speed document
processing needed this project to be successful. I'll go into great depth about the printer
installation project in this report, including its goals, approach, problems encountered, and
successes.

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PROJECT DESCRIPTION

Project Objectives

By installing a more effective and user-friendly printing infrastructure, the project's main goal
was to improve the company's document management capabilities. This programme aimed to
decrease operational expenses, increase document printing efficiency, and ensure that printing
resources were accessible to all pertinent departments.

Project Scope

The following significant elements were covered by the project's scope:

Needs Analysis: Working with department heads and other important stakeholders to determine
their unique printing needs and specifications.

Printer Selection: Choosing the best printers and peripherals for a certain department based on
factors like print volume and functionality.

Installation and configuration: Setting up user-specific print settings as well as physically

installing and configuring the chosen printers to ensure seamless network integration.

User Training: Providing end users with training sessions so they are familiar with the new
printing infrastructure and how to resolve typical printing problems.

My Roles and Responsibilities

I worked on this project as the lead IT technician's assistance. My obligations included:

Needs Evaluation: Assisting in the evaluation of department-specific printing requirements and

offering recommendations in light of the evaluation.

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Printer setup involves installing and configuring a few printers, connecting them to the network,
and making sure they operate at peak efficiency.

User training: collaborating in the facilitation of end-user training sessions to make sure they
were competent in using the new printers and to address any problems or worries.

Documentation: Keeping copies of the printer's specifications, installation instructions, and user
manuals for future maintenance and reference.

Methodology

To achieve a seamless and effective printer installation, the project adhered to a structured
methodology:

To identify the appropriate printer models, conduct interviews with department members and
carefully examine the printing needs.

Making printer model recommendations based on the needs that have been determined, the
available funds, and the space.

Installation and Configuration: Installing and setting up the printers while making sure they are
properly connected to the network and that their settings are in line with the preferences of the
department.

Training for Users: Holding department-specific training sessions to acquaint staff with the new
printing infrastructure and answer any queries or worries.

Challenges Encountered

During the project, a number of difficulties were faced, including:

Technical compatibility: Ensuring that the chosen printer models were completely compatible
with the current software and network architecture.

Resource management: Keeping costs in check when ordering and deploying a big number of
printers across many departments.

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User Adaptation: Overcoming end users' resistance to change and addressing their worries
regarding the switch to the new printing technologies.

Outcomes Achieved

Several important effects came about as a result of the printer installation project being
completed successfully:

Enhanced Speed and Efficiency: The new printing infrastructure greatly increased the speed and
efficiency of document processing, cutting down on hold times and raising output in general.

Savings: The more streamlined and effective printing infrastructure resulted in lower operating
expenses, including maintenance and consumables savings.

User happiness: As a result of the new systems' increased print quality and dependability, end
users soon became accustomed to them and expressed greater happiness.

Training and skill development: As a trainee, the project offered me beneficial possibilities for
training and skill development that improved my technical knowledge and problem-solving
abilities.

Conclusion

During my industrial training at Corporate Affairs Commission, my involvement in the printer

installation project was a priceless learning opportunity. It enabled me to put my theoretical
knowledge into practise and provided me with insights into the difficulties involved in managing
significant IT projects. The project's effective execution had a good effect on the company's
overall operations and gave me valuable experiences and abilities that will help me in my future
ICT endeavours.

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3.3 SUPERVISORY WORKS
3.31 HARDWARE INVENTORY MANAGEMENT

Project Description

I was part of the interns given the responsibility of managing the company's hardware inventory
during my internship in the ICT department. This project's main goal was to streamline and
update the hardware inventory database in order to make sure that it appropriately reflected the
organization's computer infrastructure at the time it was completed.

Responsibilities

Inventory Audit: I performed an exhaustive audit of all hardware assets currently in use,
including servers, laptops, desktop PCs, printers, and networking hardware. This included
physically checking each gadget, writing down its serial number, and evaluating its state.

I updated the hardware inventory database, adding freshly purchased equipment and deleting
outdated or retired assets. This method required exacting accuracy and close attention to detail.

Documentation: I was in charge of keeping thorough records of every piece of gear, including its
specifications, warranties, and user assignments.

Asset tagging: I worked on the construction of a system for conveniently tracking and identifying
each piece of hardware that belongs to the company.

Producing Reports: I produced routine reports to give the management team a snapshot of the
hardware inventory.

Methodology

The project used a methodical approach:

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To evaluate the health of the hardware inventory information and spot inconsistencies, I first did
an examination.

Physical Audit: I physically inspected each piece of hardware to make sure it matched the
database records and that the information about its state was accurate.

Database Update: Using specialised software, I updated the inventory database, making sure it
had all relevant data.

object tagging: To make it simpler to track and manage, each object was given a special identity.

Regular Maintenance: To keep the inventory database current, I put in place a routine
maintenance programme.

Outcomes

The project's results were as follows:

- An updated and more precise hardware inventory database.

- Enhanced asset management and tracking.

- Improved judgement while making decisions on the upkeep and replacement of equipment.

- Improved openness and accountability for physical assets.

3.32 USER ACCOUNT MANAGEMENT

Project Description

Managing user accounts throughout the company was another key supervisory responsibility I
was given during my internship. The goal of this project was to speed up the processes for
creating, altering, and deactivating user accounts while maintaining data security and access
control.

Responsibilities

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User Account Creation: I was in charge of making user accounts for new hires while adhering to
established security guidelines.

Account Modification: I altered user accounts for employees when their jobs changed or they
needed updated access, granting or revoking permissions as necessary.

Account Deactivation: To safeguard sensitive information and prevent unauthorised access, I

made sure that accounts of employees departing the company were properly deactivated.

Password management: I helped with account recovery and password resets to make sure users
could access their accounts while upholding security.

Access Control: I worked with the security team to put access control procedures in place to
protect systems and data.

Methodology

User Account Creation: New employee data was gathered, and user accounts with the proper
access levels were created.

Account Modification: Requests for role modifications were examined and handled, making sure
that the access rights corresponded with the new roles.

Account Deactivation: When employees departed the company, their access was terminated and
their accounts were deactivated.

I helped people with password-related problems and made sure secure password regulations were
in place.

Access Control: By working together with the security team, it was possible to make sure that
user accounts complied with security and data protection regulations.

Outcomes

Processes for managing user accounts that are streamlined and effective.

improved data security by properly deactivating accounts.

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 3.3 CONCLUSION
During my industrial training, both of these supervisory responsibilities made a substantial
contribution to my comprehension of user account security, hardware management, and IT
operations. They demonstrated the value of effective and secure data and system management
within an organisation and gave useful real-world experience.

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 CHAPTER FOUR

WORKING EXPERIENCE

4.1 INRODUCTION
An important stage in one's academic and professional development is industrial training, which
serves as a link between theoretical information learned in the classroom and practical
application in real-world work settings. My time spent as an intern at the [Company Name]
Information and Communication Technology (ICT) Department was a priceless learning
opportunity that not only advanced my technical knowledge but also gave me a deep
understanding of the dynamics of contemporary corporate IT operations.

4.11 The Significance of Industrial Training

It is impossible to overestimate the importance of industrial training in the field of information

and communication technology. The ICT industry is not merely a supporting pillar but frequently
a driving force behind the success of organisations in a time of fast technical advancement and
digital transformation. As I started my industrial training adventure, I became aware of its
potential to open a door to the intricate and dynamic world of IT, giving me the chance to put my
academic understanding to use in practical situations.

4.12 ICT Department at Corporate Affairs Commission

I had the honour of serving as an intern at Corporate Affairs Commission, a reputable company
recognised for its dedication to innovation and technology, which houses a thriving ICT
Department. Utilising cutting-edge technologies to improve productivity, security, and data
management, this department plays a key role in leading the business towards operational
excellence. The department is more than just a group of IT experts; it is a well-organized team
that constantly adjusts to the rapidly changing technological environment.

4.13 Objectives and Expectations

My industrial training's main goals inside the Corporate Affairs Commission ICT Department
were varied. Among them were

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gaining practical experience in a corporate IT environment, and using and refining my skills in
real-world circumstances.

learning from seasoned IT pros who act as mentors and advisors and share knowledge about
industry norms and best practises.

taking part in practical projects and initiatives that solve the technology needs and difficulties of
the company.

gaining a thorough understanding of IT operations, from network security to data management to

hardware and software management.

My goals for this industrial training programme were to finish as a skilled IT professional with a
solid foundation in both practical knowledge and a comprehensive grasp of the complex
operations of an ICT Department in a corporate environment.

4.14 Structure of the Report

This industrial training report is organised to give a thorough and sequential description of my
internship experiences. It is separated into a number of sections, each of which focuses on
various facets of my journey. Among these sections are:

An Overview of My Industrial Training Experience (the portion under discussion).

An overview of the Corporate Affairs Commission ICT Department.

Detailed descriptions of the tasks, obligations, and projects I was given throughout my
internship.

issues that were faced and how they were resolved.

the effect of this event on my development both personally and professionally.

Final thoughts and new understandings.

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 4.2 PROBLEMS ENCOUNTERED
The experience of going through industrial training in the Information and Communication
Technology (ICT) Department at Corporate Affairs Commission was revolutionary, interspersed
with opportunities for progress and unanticipated difficulties. The time period was full of
chances for knowledge application and skill growth, but it was also filled with challenges that
deepened my experience and improved my problem-solving skills. In this section of the report,
I'll go into detail about the issues I had during my industrial training.

4.21 Network Connectivity Issues

Network connectivity issues were one of the biggest difficulties I encountered while working in
the ICT Department. These problems varied from sporadic internet access to recurrent network
failures. As a result, there were delays in the workflow of personnel in several departments,
which frustrated them and reduced their productivity. First-line support and resolving these
connectivity problems were among my responsibilities. In order to successfully complete this
assignment, I had to quickly pinpoint the underlying reasons of network issues—which
frequently involved problems with routers, switches, or internet service providers—and put
suitable fixes in place. In order to reduce downtime and restore network stability, I had to
improve my problem-solving abilities and learn how to multitask.

4.22 Data Security Concerns

In the current digital era, the significance of data security cannot be understated. In the course of
my industrial training, I came across serious data security issues. Malware infections,
unauthorised access to private data, and potential data breaches were among these worries. Data
and system security for the company became a primary issue. My responsibilities in this situation
included developing security procedures, monitoring network traffic, and training staff on data
security best practises. To meet this challenge, it was essential to have a thorough awareness of
cybersecurity, the capacity to foresee future attacks, and the ability to put proactive measures in
place to protect the company's data infrastructure.

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4.23 Integration Challenges

The Corporate Affairs Commission ICT Department was in charge of managing a broad range of
software programmes and hardware setups. The difficulty of ensuring smooth interoperability
and integration across these technologies was considerable. The difficulties with integration
varied from problems with software programmes not communicating well to problems with
synchronising hardware components. In order to overcome these obstacles, I had to thoroughly
grasp the company's technology stack, collaborate closely with several IT teams, and conduct
methodical integration problem-solving. This experience sharpened my problem-solving abilities
and gave me new perspectives on the challenges of managing a technologically diverse
environment.

4.24 Resource Constraints

Another difficulty I faced was the lack of resources, which included hardware shortages and
budgetary restrictions. These limitations frequently caused challenges when attempting to
replace or upgrade out-of-date equipment, resulting in inefficiencies and decreased production.
Creating budget allocation ideas and arguing for the purchase of necessary resources were part of
my responsibility in resolving these challenges. Through this challenge, I learned the value of
resource allocation in IT management, the value of encouraging innovation in the search for
economical solutions, and the value of developing strong business justifications for technological
expenditures.

4.25 Network Infrastructure Challenges

During my industrial training, I faced a sizable difficulty with network infrastructure. The
organization's ICT Department was in charge of managing a complicated network that linked
numerous offices and distant workers. These network difficulties included:

Network Congestion: During peak hours, the network frequently faced congestion, which slowed
data transfer and decreased worker productivity.

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Users from many departments reported sporadic connectivity problems that prevented them from
accessing crucial resources and programmes.

Security worries: Maintaining network security and defence against potential cyber threats was a
constant problem that called for regular awareness and observation.

4.26 Software Compatibility and Integration

Assuring the interoperability and seamless integration of software applications in a complex IT

environment is a recurring difficulty. During my industrial training, I ran upon problems like:

Software incompatibility: Some software programmes used by various departments were

incompatible, which disrupted workflow and the transfer of data.

Data silos: Isolated data repositories made it difficult for departments to share information
effectively, which hampered teamwork and decision-making.

Version control: Because different departments had different demands and update preferences,
managing software versions across the organisation proved to be difficult.

Solution and Experience

Compatibility testing involves determining whether software programmes are compatible with
one another and collaborating with suppliers to find solutions.

Implementing data integration strategies can help departments' data become more unified and
efficient.

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4.27 Legacy Software Compatibility

Dealing with old software applications that were still in use within several departments presented
a significant additional issue. Compatibility concerns with more modern hardware and operating
systems were caused by these out-of-date systems. When interacting with these legacy
programmes, employees frequently crashed and had interruptions in their workflow.

It was my responsibility to find and put into action solutions to ensure the efficient operation of
these legacy systems. This task required a thorough understanding of historical technologies,
virtualization methods, and workarounds for software compatibility. In addressing this problem,
I discovered how crucial it is to strike a balance between the need for technology changes and
the preservation of essential business processes.

4.28 Data Security and Compliance

The issues of data security and compliance demanded constant vigilance. The organisation
handled private client information as well as proprietary data, making data security a top priority.
Compliance with data protection laws made the situation more challenging.

I was entrusted with carrying out routine security audits, putting encryption methods into place,
and making sure that data processing complied with legal requirements. To overcome this
obstacle, it was necessary to implement cutting-edge security solutions, educate staff members
about data security best practises, and stay current with changing compliance needs.

4.29 Support Ticket Management

Another difficulty I had was managing user requests and support tickets effectively. The
business's IT environment was complex and diverse, which led to a large number of support
requests. Prioritisation and excellent organisational abilities were required to strike a balance
between responding to urgent difficulties and long-term IT project planning.

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I worked to construct a more effective ticketing system, establish a clear methodology for ticket
classification and escalation, and create a knowledge base for commonly occurring problems in
order to address this challenge. My time management, multitasking, and user-centric support
skills improved as a result of this experience.

Other Problems I encountered are:

Change Management

As the ICT Department underwent numerous technology upgrades and procedure enhancements,
change management proved to be a considerable difficulty. Employee resistance to change was
frequent, and communication breakdowns frequently led to misunderstanding and dissatisfaction.

I was given the responsibility of supporting change management initiatives, which included
creating training materials and leading informational sessions. In order to overcome this obstacle,
it was necessary to have the ability to clearly express the advantages of change, respond to
employee concerns, and encourage a favourable attitude towards technology improvements.

Workload and Time Management

During my industrial training, managing my time and balancing my task were a constant
struggle. The ICT Department managed a diverse range of activities, from continuing assistance
to the execution of significant projects. Strong organisational abilities were required to manage
deadlines, prioritise activities, handle urgent situations, and concentrate on long-term initiatives.

I learned the value of time management and task prioritisation in the quick-paced world of IT by
tackling this problem. It needed the capacity to quickly switch attention between different things
and adjust to shifting priorities.

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In the parts that follow, I will go into more detail about the exact approaches and solutions used
to deal with these extra difficulties while also considering how these experiences have affected
my professional growth.

Hardware Failures and Maintenance

The regular hardware failures that Corporate Affairs Commission's ICT department experienced
posed a sizable difficulty. These failures, which interfered with regular business operations,
included server and hard drive crashes. I was in charge of diagnosing, fixing, and doing
preventative maintenance on hardware.

To meet this difficulty, it was necessary to create a thorough preventive maintenance

programme, respond quickly to hardware problems, and keep a current inventory of spare parts.
My technical troubleshooting abilities were improved by this experience, which also highlighted
the value of preventative maintenance in reducing disruptions.

Policy Adherence

Making sure that everyone followed the company's IT regulations and security procedures was
another significant difficulty. Employees occasionally disregarded security precautions or
unintentionally broke rules, putting the company in danger. Conducting security awareness
training, keeping an eye out for policy infractions, and monitoring and enforcing IT policies were
all part of my job description.

Effective communication abilities, the capacity to inform and involve employees in security-
related issues, and the ability to adopt tactics for policy enforcement without limiting production
were required to overcome this difficulty.

Software Licensing and Compliance

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A reoccurring issue was managing software licencing and making sure that licencing agreements
were followed. To make sure the company was not infringing on licencing agreements, the ICT
Department had to traverse challenging software licencing rules. If you don't, you can face
financial penalties and legal repercussions.

My responsibilities included conducting software audits, keeping track of licences, and verifying
adherence to the conditions of the software providers. It took careful record-keeping, in-depth
knowledge of licencing agreements, and preventative measures to avoid non-compliance
difficulties to successfully tackle this difficulty.

4.3 PROBLEMS SOLVED

Network Connectivity Issues

I implemented a network monitoring system that allowed for real-time tracking of network
performance and immediate alerts in case of issues. This proactive approach enabled us to
identify and address connectivity problems before they disrupted operations. Additionally, I
worked on optimizing network configurations and collaborating with the network engineering
team to upgrade critical network infrastructure components. These measures significantly
improved network reliability and reduced downtime.

Legacy Software Compatibility

A project involving virtualization was introduced by the Company to deal with this problem. We
segregated legacy software from the main system by building virtual environments for it, which
fixed compatibility problems. This strategy avoided problems with more modern systems while
allowing departments to continue utilising legacy software. It also decreased system crashes and
increased the overall stability of the system.

Data Security and Compliance

I contributed to improving the organization's data security procedures. For sensitive data, this
involved deploying cutting-edge encryption algorithms, performing security audits, and creating

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employee security training courses. In addition, I helped develop procedures for data
classification and access control as well as ensure compliance with data protection laws. These
steps greatly enhanced data security and assisted the business in remaining compliant.

4.4 CONCLUSION
My industrial training experience with the Corporate Affairs Commission ICT Department was a
pivotal period in my academic and professional growth. It provided me with a distinctive
opportunity to cooperate with seasoned IT professionals, apply my academic knowledge to
practical issues, and develop understanding of how an ICT Department functions within a
business environment. In the sections that follow, I'll go into more detail about my journey,
highlighting the tasks, obstacles, and successes that helped to shape my time as an intern in the
ICT Department.

My challenges in the ICT Department at Corporate Affairs Commission during my industrial

training taught me a lot about practical problem-solving, adaptation, and resilience. These
difficulties put my knowledge and abilities to the test, but they also provided me with chances to
advance and develop my abilities. My personal experiences have contributed to highlight the
dynamic and constantly changing nature of the ICT industry and have underlined the
significance of taking proactive measures to address problems in order to ensure the efficient
operation of an organization's IT infrastructure.

While these difficulties frequently called for resourcefulness, flexibility, and teamwork, they also
helped me to better comprehend the actual dynamics of the ICT Industry.

The issues I ran across and the fixes I came up with expanded my practical knowledge and
improved my problem-solving abilities. These encounters brought home how dynamic IT is and
how inventive, adaptive solutions are required to handle the industry's always changing
difficulties.

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 CHAPTER FIVE

SUMMARY, RECOMMENDATION AND CONCLUSION

5.1 INTRODUCTION
I had a transforming and rewarding experience during my industrial training as an intern in the
Corporate Affairs Commission Information and Communication Technology (ICT) Department.
I've had the chance during this training term to actively engage in a dynamic, real-world IT
environment in addition to applying theoretical knowledge. This section of the report serves as
an introduction, summarising the important features of my journey, from the lessons discovered
to the real-world difficulties encountered and overcome.

5.2 SUMMARY
I became familiar with the nuances of a corporate IT environment during my time working in the
ICT Department of Corporate Affairs Commission. I had the honour of working with seasoned
experts who freely contributed their knowledge and thoughts. An in-depth grasp of the duties and
responsibilities within the department was provided through this experience, which also served
as a profound and immersive educational opportunity.

I ran into a number of difficulties during my internship. Despite being challenging, these
obstacles fostered innovation and original problem-solving. The challenges included poor
network connectivity, compatibility with legacy software, data security and compliance,
overloaded help desks, and vendor management. To properly address each issue, proactive
solutions and the use of strategic thinking were required.

In spite of these difficulties, I worked hard to come up with creative answers. I solved network
concerns and compatibility difficulties by putting in place network monitoring systems and
virtualizing legacy applications. I started security audits and encryption procedures in the area of
data security. The help desk's effectiveness was increased with the implementation of a thorough
ticketing system, and vendor relationships were strengthened with better communication and
negotiation.

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This report explores the specific issues I ran into and the creative solutions we came up with as
we travel. Along with broadening my skill set, these experiences have improved my adaptability,
resilience, and understanding of the intricate world of information and communication
technologies.

5.3 RECOMMENDATION
I advise the ICT Department to keep putting emphasis on and funding its team members'
professional growth. Information technology is always changing, therefore a commitment to
lifelong learning is necessary. The staff can stay current with the newest market trends and
technology through training programmes, workshops, and online course access, ensuring they
stay at the forefront of IT innovation.

5.4 CONCLUSION
My industrial training in the Information and Communication Technology (ICT) Department at
Corporate Affairs Commission has come to an end, but it also signals the start of a journey that
will be filled with useful skills, problem-solving experience, and insightful knowledge. I am
reminded of the tremendous significance of this experience and its impact on my personal and
professional development as I think back on the difficulties encountered, the solutions put into
place, and the growth attained.

The previous [period of training] was spent exploring the complex world of ICT, where I faced a
variety of difficulties, including network connectivity problems, data security issues, and vendor
management.

The solutions developed during my term show not only the results of my labours but also the
assistance and direction I received from the committed staff members of the ICT Department.
Every solution, from putting in place network monitoring tools to streamlining help desk
support, demonstrates a dedication to effectiveness, security, and excellence. My awareness of
the dynamic and always changing nature of the IT industry and the critical necessity of keeping
up with the latest trends and best practises in technology have been strengthened by these
experiences.

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In conclusion, I have a larger perspective, useful abilities, and the self-assurance to successfully
negotiate the intricacies of the IT landscape thanks to my industrial training in the ICT
Department at Corporate Affairs Commission.

The entire staff at Corporate Affairs Commission has provided me with unwavering support,
guidance, and inspiration throughout my journey, and I am incredibly appreciative of all of it.
I'm equally appreciative of the chances I've had to learn, contribute, and work with a group of
outstanding people. I'm optimistic and eager to take on new challenges as I say goodbye to this
phase of my training and make a contribution to the rapidly developing field of information and
communication technology.

The experiences I had, the information I learned, and the solutions I came up with during my
time working in the ICT Department are all reflected in this report. It acts as a reminder of my
trip as well as a way to convey my appreciation for the chances made available. I'm excited to
carry the knowledge I've gained and the abilities I've developed over this time forward as I start
new projects in the ICT industry. These experiences will surely continue to shape my
professional path.

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 REFERENCES

Section 1 (1) & (2) of CAMA LFN 2004.

A. Onadeko, SAN, Corporate Law Practice Private Handbook (Panaf Press, Abuja).

B.Y. Bhadmus, On Corporate Law Practice, 4 th Edition (2017) (Chenglo Limited, Enugu).

C. S. N., Ogbuanya, Essentials of Corporate Law Practice in Nigeria, 2 nd Edition (2014)

(Novena Publishers Limited, Lagaos).

D. 5 CAMA Ibid.

E. CAMA 14 Unreported Suit No. FHC/KN/86- Nkwocha Ernest V Minister of Industry, Trade
and Investment& 2 Ors.Companies Regulation

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