A RESEARCH PAPER ON JOB SATISFACTION

AT WORKPLACE
By, Rucha Shewale (2022070), Tejas Bhoir (2022075), Yash Waghela (2022081),
Rounak Guher (2022086), Sahil Mhatre (2022088),
Indira Institute of Business Management, Sanpada, Navi Mumbai

Abstract
Employee satisfaction is a factor in motivation, retention and goal achievement in the place of
work, Employee satisfaction plays a pivotal role in shaping organizational success and maintaining
a productive workforce. This research paper aims to provide a comprehensive analysis of the
factors influencing employee satisfaction in the workplace and their subsequent impact on overall
organizational performance.
Job satisfaction is very important for the success of every organization, satisfaction of employees
is required in every field of work to increase their work of performance. Job satisfaction of the
employees will not only help in smooth running of the organization will also help in the growth of
the organization in all reason.
This research paper investigates the relationship between employee satisfaction and the number of
years of service in the workplace. The study examines whether the length of an employee’s tenure
influences their overall job satisfaction, engagement, and perceived well-being. Through a
combination of surveys and data analysis, the paper aims to provide insights into how
organizations can tailor their strategies to enhance the satisfaction of employees at different stages
of their careers. The findings of this research could offer valuable implications for HR policies and
practices, contributing to the creation of a more satisfying and productive work environment.
The data for the study is collected by means of a questionnaire with sample size of 40. The analysis
of data is done by using stratified sampling technique.

Keywords: Job satisfaction, Organization, Performance.

 Introduction
Job satisfaction can be considered as one of the main factors when it comes to efficiency and
effectiveness of business organizations. In fact the new managerial paradigm which insists that
employees should be treated and considered primarily as human beans that have their own wants,
needs, personal desires is a very good indicator for the importance of job satisfaction in
contemporary companies. When analyzing job satisfaction the logic that a satisfied employee is a
happy employee and a happy employee is a successful employee.
The employee is an essential element in the process of implementing the organization’s mission
and vision. Employees should meet the performance criteria set by the organization to ensure the
quantity and quality of their work. To meet organizational standards, employees need a work
environment that allows them to work freely without problems that can stop them from reaching
their full potential. They also need appropriate superior that will provide them with this
environment, but above all, he will motivate them to work in the right way, make them feel satisfied
with their work. Each person has different criteria for measuring own job satisfaction. The factor
that influences it, is the style of management, but also payments, working hours, schedule, benefits,
stress level and flexibility. Job satisfaction is related to productivity, motivation, work performance
and life satisfaction, which means that this also applies to the private lives of employees. It should
be remembered that job satisfaction affects the employee's feeling of security in the organization.
A satisfied employee feels better in the company, perform better his work, but above all feels safe
when it comes to his future and work in the enterprise. That is why job satisfaction is such an
important element. The aim of the paper was to assess employees' job satisfaction with use of
simply survey. In order to achieve this aim, a survey was conducted among employees of different
sectors. The survey allowed for indication the general level of employee satisfaction.
 Literature Review

Efthymia Symitsi (2005): Job satisfaction and employee turnover determinants in high
contact services: Insights from Employees online reviews
We examine the effect of employee satisfaction on corporate performance using employees' online
reviews. Our results indicate that although employee satisfaction positively impacts corporate
performance, this is not fully reflected in equity prices.Study the effect of employee satisfaction
on corporate performance. As measure of employee satisfaction, we use employee online reviews.
Employee satisfaction positively impacts corporate performance. This intangible is not fully priced
in the stock market.
BrikendAziri Management Research and Practice 12/2011: A study on job satisfaction
among employees at BAL PHARMA LIMITED.
Employee Satisfaction is one of the most complex areas facing by today managers when it comes
to managing their employees. Many studies have shown an unusually large impact on the job
satisfaction and the motivation of workers, while the level of motivation has an impact on
productivity, and hence also on performance of business organizations. Unfortunately our region,
job satisfaction has not still received the proper attention from anyone,2 neither scholars nor
managers of various business organizations.
AlamSageer, Dr. SameenaRafat, Ms. Puja Agarwal ISSN: 2278-487X. Volume 5, Issue 1 (Sep-
Oct. 2012): A study on relationship between employee satisfaction and its determinants.
Employee satisfaction is the terminology used to describe whether employees are happy,
contended and fulfilling their desires and needs at work. Many measures support that employee
satisfaction is a factor in employee motivation, employee goal achievement and positive employee
morale in the work place. Basically employee satisfaction is a measure of how happy workers are
with their job and working environment. In this paper various variables responsible for employee
satisfaction has been discussed such as Organization development factors, Job security factors,
Work task factors, Policies of compensation and benefit factor and opportunities which give
satisfaction to employees such as Promotion and career development also has been described.
 Need for Study

This research paper seeks to address the fundamental problem of bridging the gap between
theoretical understanding and practical application in the realm of employee satisfaction. By
investigating the intricate relationships between various workplace factors and employee
satisfaction, the aim is to provide organizations with actionable insights that can guide the
development and implementation of effective strategies. The research will delve into the specific
challenges faced by organizations in nurturing employee satisfaction, exploring innovative
approaches that align with the current workforce's expectations and the broader organizational
goals.
Secondly, despite the recognition of the crucial role of employee satisfaction in organizational
outcomes, many organizations struggle to effectively measure and assess employee satisfaction
levels. The problem lies in the lack of standardized methods for gauging employee satisfaction,
which hampers the ability to identify areas for improvement and track the impact of interventions
over time. This research seeks to address the problem of inadequate measurement by exploring
various quantitative and qualitative methodologies for assessing employee satisfaction, with the
ultimate goal of providing organizations with comprehensive tools to accurately measure, analyze,
and enhance employee satisfaction within the workplace.

Objectives

• To study the job satisfaction levels of employees on various job dimension.

• To understand what factors contribute to an improvement in employee job satisfaction.
• To study employee perception towards organization.
• To study the relationship between the years of service of the employees with satisfaction
level.
 Research Methodology

The research done is a descriptive study involving survey and fact finding enquiry, we used the
primary data collection method to collect data. We created a questionnaire and collected data
through a Google form for the study. We received 40 responses.
We used stratified sampling method.
1. Data Collection:
Primary Data: Design and administer questionnaires to employees to directly gather their
opinions and perceptions about their workplace satisfaction.
Secondary Data: Review existing academic and industry literature, research reports and
articles related to employee satisfaction to gather insights, trends and theories.
2. Sampling Method:
The sampling design used is stratified Random Sampling. Under this sampling design,
every item of the universe has an equal chance of inclusion in the sample. The population
is divided onto several sub-populations that are individually more homogenous than the
total population and then we select items from each stratum to constitute a sample.
3. Sample Size:
40
4. Population:
Navi Mumbai Corporate Employees.
 Data Analysis

In this section, we present the data analysis process and interpretation of the results obtained
through the application of the stratified sampling method in our research paper on employee
satisfaction at the workplace.
Stratification: The employee population was divided into distinct strata based on years of
experience. Each stratum was treated as a separate subgroup for sampling.
Sampling: Within each stratum, a random sample was drawn using a systematic approach. For
instance, there are four strata (Entry, Mid, Seniors), a proportionate number of respondents were
selected from each stratum to ensure a representative sample.
Conducting a survey about job satisfaction in a company with a total workforce of 40 employees.
We want to ensure that sample represents different job levels within the company: Entry-level
employees, Mid-level employees, and senior-level employees. Here's how we perform stratified
sampling:
Determine Sample Size: 30 Employees.

Entry Level Mid-Level Senior Level

Particulars Employees Employees Employees
No. of Employees in
each job level 10 10 20

Sampling Fraction 30/10=3 30/10=3 30/20=1.5

Determine Sample
Size 3*10=30 3*10=30 1.5*20=30

Randomly select employees from each job level according to the calculated sample sizes. In this
case, we select 30 entry-level, 30 mid-level, and 30 senior-level employees.
 Interpretation

By analyzing satisfaction levels within each stratum, we observed that employees with higher
years of experience reported higher satisfaction with career growth opportunities, indicating a
potential need for tailored development initiatives for newer employees.
The stratified sampling approach allowed us to uncover nuances in satisfaction levels that might
have been overlooked in a simple random sampling method. It provided a more nuanced
understanding of the diverse experiences and needs of different employee subgroups.

Conclusion

Job satisfaction is a critical component of any company's success; when workers are happy, their
productivity rises. Employee job satisfaction is critical in every company. Employees' attitudes
toward their employment are referred to as job satisfaction. As a result, their effectiveness is
directly proportional to the organization's performance. It's about finding the right work for the
right person at the right time and keeping them happy. Employees who are happy with their work
are more likely to perform well and put in more effort. Employees who are dissatisfied with their
employment, on the other hand may have a significant impact on the company.
This study was undertaken to understand the impact of job satisfaction among employees.
Employees are critical to any company because they have always contributed their fair share in the
form of services for the organization's betterment. A happy employee is often beneficial to a
company because he or she strives to provide the best service possible. Employee job satisfaction
ultimately leads to increased income for organizations. Through this research, I have gained strong
understanding of the importance of employee job satisfaction for the smooth operation of
an organization
 References

Lise M.Saari and Timothy A. Judge, (2004), Employee Attitudes and Job Satisfaction, Human
Resource Management, 43(4)395-4077.
Jeremy Melvin, (1993), Design and the creation of job satisfaction, Facilities, 11(4), 15-183.
George, J.M and Jones, G..R. (2008). Understanding and Managing Organizational behavior,
Fifth edition, Pearson/prentice Hall. New Yersey, p.78.
Singh, J.K & Jain, M (2013). A Study of Employees' Job satisfaction and its impact on their
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Luthans, F. (1998). Organizational Behavior, 8 Edition, McGraw-Hill/Irwin, Boston, p.147