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    Brittney Mitchell

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    bennettcole591

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    © All Rights Reserved
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    Brittney Mitchell

    Uploaded by

    bennettcole591
    7 views3 pages

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    7 views3 pages

    Brittney Mitchell

    Uploaded by

    bennettcole591

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Brittney Mitchell

    Kimball, MI 48074
    britttneymitchell@yahoo.com
    +18105431081

    Currently working on receiving my Medical Records Certificate and looking for an opportunity to gain
    more experience with customer servicing and customer intake.

    Authorized to work in the US for any employer

    Work Experience

    Merchendiser
    Driveline Retail Merchandising - Remote
    January 2024 to Present

    Call Center Representative/


    Independent contractor with nexrep - Remote
    October 2023 to Present
    Assist with Inbound calls, and provide assistance and/or transferred them to a department for further
    assistance.

    Zone Leader
    USFarathane - Port Huron, MI
    September 2018 to October 2019
    Thorough description of key job responsibilities:
    · Packaged, sealed and transported finished items for shipping.
    · Performed quality assurance tasks on finished products, completed routine inspections and conducted
    non-destructive tests.
    · Maintained 5S compliance and adhered to facility housekeeping standards.
    · Utilized hand-held scanners and terminals to document product movements and calculate material
    amounts.
    · Notified supervisors and clients of production delays and product damages.
    · Prepared for production runs by breaking down, assembling and calibrating equipment.
    · Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
    · Identified issues and solutions to eliminate backlog and maximize workflows.
    · Completed daily paperwork of all production that was completed inspected and ready to ship.

    Company Address
    LUMBERJACK - Marysville, MI
    August 2018 to October 2019
    Thorough description of key job responsibilities:
    · Kept clean, organized and well-stocked checkout areas.
    · Addressed customer questions and complaints with professionalism.
    · Balanced cash drawer at beginning and end of each shift.
    · Engaged customers in pleasant conversation while completing cash register transactions.
    · Gave customers full attention and attended to their needs.
    · Stocked store shelves and end-caps with merchandise.
    · Bagged, boxed or wrapped products for customers.
    · Trained new retail team members in customer service and company policies.
    · Redeemed coupons, loyalty points and benefits for purchased items.
    · Accepted person-to-person or business checks and returned cash to customers.
    · Maintained neat drawer with correct amount of change to meet customer needs.
    · Counted and secured cash to maintain accurate register totals.
    · Issued refunds and credits to customers and documented reasons.
    · Kept customers happy by quickly processing payments and bagging purchases.
    · Sorted, totaled and wrapped currency

    Education

    Certification in Medical Billing & Coding


    University Of Phoenix - Kimball, MI
    October 2023 to Present

    Skills
    • Adaptable and fleible
    • Organization and time management
    • Daily reporting/documentation
    • Communication and interpersonal skills
    • Goal-Driven
    • Attention to detail
    • Decision making
    • Customer support
    • Communication skills
    • Time management
    • HIPAA
    • Call center
    • Windows
    • Typing
    • Customer service
    • Medical records
    • Medical coding
    • Documentation review
    • Phone etiquette
    • Organizational skills
    • Office experience
    • Dispatching
    • Microsoft Excel
    • Computer skills
    • Microsoft Word
    • Sales
    • Data entry
    • Medical terminology
    • Microsoft Outlook
    • ICD-10

    Certifications and Licenses

    Driver's License
    February 2024 to August 2027

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