Resume Laurie Wheatley
Resume Laurie Wheatley
Resume Laurie Wheatley
Brentwood, CA 94513
lauriewheatley9_ukm@indeedemail.com
+1 925 382 9752
Professional Summary
To obtain a responsible and challenging position in a customer care environment that will
utilize my skills and education.
Work Experience
Notary Public
Laurie's Mobile Notary Services
2004 to Present
Pharmacy Technician
Walgreen's-Brentwood, CA
December 2010 to August 2021
• work under the supervision of a pharmacist to deliver quality patient care and excellent customer
service.
• Enter prescriptions into central computer system.
• Responsible for assisting pharmacists in filling prescriptions, helping patients in person or on the phone.
• Ensure pharmacy is well stocked.
• Responsible to schedule Technicians monthly work schedules to ensure pharmacy needs for coverage
are met.
Temporary Employee
Laurie's Mobile Notary Services-Brentwood, CA
2005 to 2006
• Aide to young special needs child, one-on-one following child from the
School for the Deaf to mainstream school within Fremont.
• Responsible for aiding child to follow curriculum within schools to meet monthly benchmarks.
• Interpreted for child using American Sign Language.
Business Analyst
Hewlett Packard-Santa Clara, CA
1994 to 1999
Marketing Associate
Hewlett Packard-Santa Clara, CA
1989 to 1994
• Managed regional PC Dealership accounts, placing orders and ensuring timely shipments.
• Worked closely with Credit department to ensure customers credit lines balanced with orders.
• Maintained yearly sale quotas for outside sale representatives.
• Recognized as a team player that works well with vendors, customers and colleagues.
• Managed internal and external customer service calls for hardware and software issues.
• Effectively dispatched HP field representative.
• Created and managed customer surveys to ensure customer satisfaction.
• Presented demonstrations and overviews to Computer and Software
Engineers.
Education
General Education
Oholone Jr. College - Fremont, CA
1983 to 1986
AS
Carrington College - Antioch, CA
Skills
• Pharmacy Tech
• Prior Authorization
• PTCB
• ICD-10
• Health Information Management
Assessments
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
QUALIFICATIONS
• Over 15 years Customer Service/Marketing experience ensuring customer
satisfaction.
• Proven ability to communicate effectively with customers, business leaders,
and vendors.
• Demonstrated time management, multi-tasking, attention to detail, initiative
and ownership of all projects.
• Ability to create reports, pulling data from multiple databases using report
writing tools.
• Pharmacy Law
• Compounding Medication
• Aseptic Technique
• IV Admixtures
• Transcription and filling prescriptions
• Keyboarding (50wpm)
• Dosage Calculations
• Drug Dosage Forms and Drug Strengths
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