Cognitive Dissonance Theory
Cognitive Dissonance Theory
Cognitive Dissonance Theory
NUR SYAFIQAH MOHD ROSLAN 163030 TUAN NOR AZANI SYED MUSTAFA 164943
BACKGROUND
Leon Festinger Born : 8th May 1919 (New York City) Died : 11th February 1989 Education
1939 : Bachelor of Science degree, City College of New York
Career
University of Rochester The Massachusetts Institute of Technology (MIT) The University of Michigan etc
WHAT IS??
Cognitive
MAIN CONCEPTS
The mental processes of perception, memory, judgment, and reasoning, as contrasted with emotional and processes.
Dissonance
Conflict or unease
Cognitive Dissonance
A state of mental conflict A feeling of discomfort due to inconsistent thoughts or behaviors
Distressing mental state people feel when they find themselves doing things that do not fit with their opinions or what they know.
VARIABLE
Independent Variable :
Conflicts Between the Cognitions
(i.e.: Beliefs, opinions, attitudes, behaviors)
Dependent Variable :
Reaction
(Strengthen of Dissonance)
Or
By justifying or rationalizing : attitudes, beliefs, and behaviors
ASSUMPTION
1. Humans are sensitive to inconsistencies between actions and beliefs. 2. Recognition of this inconsistency will cause dissonance, and will motivate an individual to resolve the dissonance. 3. Dissonance will be resolved in one of three basic ways:
Change beliefs
Change actions
Change perception of actions
REDUCING DISSONANCE
Selective Exposure Prevents Dissonance
The tendency to avoid information that creates cognitive dissonance and seek out information, or people who support our beliefs. Avoid anything that causes discomfort HOW?
Have a warm personal relationships with people Have a talk, discussion
Three conditions heighten post-decision dissonance: 1. 2. 3. the importance of the issue the amount of time an individual delays in choosing the difficulty involved in reversing the decision once its been made
CRITICS
Cannot physically observe cognitive dissonance
Cannot objectively measure it.
Individual differences
Many people seem able to cope with considerable dissonance and not experience the tensions the theory predicts.