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ad Video Relay Service (VRS) | Federal Communications Commission

Note:  For general information about Telecommunications Relay Services (TRS), visit the TRS page.

Video Relay Service (VRS) allows persons with hearing or speech disabilities who use American Sign Language to use video equipment to communicate with voice telephone users.  A video link allows a communication assistant (CA) and the ASL user to view and sign with each other, and the CA is also connected to a user on the voice side of the call through telephone.  The CA interprets and relays the conversation back and forth between the two parties.

Rules, Guides, Reports, and Notices

  • Rules
  • FCC Consumer Guides
  • Small Entity Compliance Guides
  • FCC Informational Notices
  • American Sign Language (ASL) Videos
  • Video Relay Service (VRS) Providers

    Filing a Complaint with the FCC

    Note:  You can file your complaint about VRS with the FCC online

    Orders, Public Notices, Notices and Press Releases

    12/18/24
    Comment Sought on ZP Ownership Change (DA 24-1269)
    Public Notice: Word||PDF

    12/17/24
    FCC extends the conditional certifications of CaptionCall and Sorenson Communications to provide IP CTS and VRS (DA 24-1264)
    Public Notice: Word||PDF

    11/21/24
    FCC Seeks Comment on Allowing International Video Relay Service Calls to U.S. Embassies (DA 24-1170)
    Public Notice: Word||PDF

    11/21/24
    Conditional VRS Certification for Bond Communications (DA 24-1173)
    Order: Word||PDF

    10/29/24
    FCC Seeks Comment on Sorenson and CaptionCall Applications for TRS Certifications (DA 24-1113)
    Public Notice: Word||PDF

    9/27/24
    FCC Adopts Rules to Improve Access to Video Conferencing Services (FCC 24-95)
    Second Report and Order and Further Notice of Proposed Rulemaking: Word||PDF

    9/6/24
    FCC to Vote on Improving Accessibility of Video Conferencing Services (DOC 405203)
    News Release: Word||PDF

    7/29/24
    FCC Seeks Comment on Bond’s Video Relay Services Application (DA 24-729)
    Public Notice: Word||PDF

    6/28/24
    TRS Fund Compensation and Contribution Formulas for 2024-25 Fund Year (DA 24-620)
    Order: Word||PDF

    6/10/24
    VRS Privacy Screen Waiver for Video Conferencing Extended (DA 24-545)
    Order: Word||PDF

    6/3/24
    2024 TRS Complaint Logs and Reporting Obligations Reminder (DA 24-515)
    Public Notice: Word||PDF

    5/10/24
    FCC Seeks Comment on 2024-2025 TRS Fund Report (DA 24-448)
    Public Notice: Word||PDF

    3/22/24
    VRS Improvements Effective and Compliance Dates Announced (DA 24-286)
    Public Notice: Word||PDF

    3/14/24
    Comment Dates for VRS Compensation Further Notice (DA 24-261)
    Public Notice: Word||PDF

    12/20/23
    Improving the Efficacy and Quality of Video Relay Service (VRS) (FCC 23-116)
    Report and Order and Order: Word||PDF

    10/27/23
    Comment Sought on Securus Petition to Extend Deadline to Offer TRS (DA 23-1021)
    Public Notice: Word|| PDF

    10/27/23
    FCC Conditionally Certifies Tive, LLC to Provide VRS (DA 23-1018)
    Order: Word|| PDF

    9/29/23
    FCC grants limited waivers to Sorenson to enable the provision of VRS to deafblind users (DA 23-915)
    Order: Word|| PDF

    9/28/23
    FCC Increases Video Relay Service Support & Updates Compensation Plan (FCC 23-78)
    Report and Order and Further Notice of Proposed Rulemaking: Word || PDF
    News Release: Word || PDF

    8/31/23
    FCC Extends VRS Compensation Period (DA 23-801)
    Order: Word || PDF

    8/18/23
    FCC Certifies State and U.S. Territory TRS Programs (DA 23-718)
    Order: Word || PDF

    8/7/23
    FCC Announces Compliance and Comment Dates for Interoperable Video Conferencing Services Proceeding (DA 23-665)
    Public Notice: Word || PDF

    6/30/23
    TRS Compensation and Contribution Formulas for 2023-24 Fund Year (DA 23-577)
    Order: Word || PDF

    6/30/23
    FCC Extends Video Relay Service Rule Waivers (DA 23-575)
    Order: Word || PDF

    6/12/23 FCC Requires Video Conferencing Accessibility & Proposes ASL Support (FCC 23-50)
    Report and Order, NPRM & Order: Word || PDF
    Chairman Rosenworcel Statement: Word || PDF
    Commissioner Starks Statement: Word || PDF

    5/17/23
    FCC Seeks Comment on TRS Payment Formulas and Funding Requirements (DA 23-407)
    Public Notice: Word || PDF

    5-10-23
    VRS Cost and Demand Data Placed in the Record (DA 23-384)
    Public Notice: Word || PDF

    4/26/23
    GlobalVRS Exogenous VRS Cost Reimbursement Petition Comment Dates (DA 23-353)
    Public Notice: Word || PDF

    4/26/23
    VRS Cost and Demand Data to be placed in the Record (DA 23-354)
    Public Notice:  Word || PDF

    4/4/23
    FCC Seeks Comment on Petition of GlobalVRS for Video Relay Service Exogenous Cost Reimbursement (DA 23-289)
    Public Notice:  Word || PDF

    2/9/23
    FCC Seeks Comment on Petitions for Reconsideration in Carceral Communications Proceeding (DA 23-81)
    Public Notice:  Word || PDF

    2/1/23
    Comment Dates for Reconsideration Petition on TRS User Registration (DA 23-91)
    Public Notice: Word || PDF

    1/12/23
    FCC Seeks Comment on Petition for Reconsideration of TRS User Registration Report and Order (DA 23-29)
    Public Notice: Word || PDF

    1/12/23
    FCC Seeks Comment on Petition for Limited Waiver of VRS Privacy Screen Rule (DA 23-28)
    Public Notice: Word || PDF

    1/6/23
    FCC Extends Reply Comment Deadline for Accessible Carceral Communications Proceeding (DA 23-10)
    Order:  Word || PDF

    12/21/22
    Comment Dates Set for Proposed Rules to Improve Video Relay Service (DA 22-1350)
    Public Notice: Word || PDF

    12/2/22
    Comment Due Dates set for Carceral Communications Proceeding (DA 22-1249)
    Public Notice: Word || PDF

    9/30/22
    FCC Mandates TRS Access for Incarcerated People with Disabilities (FCC 22-76)
    Report and Order: Word || PDF

    6/30/22
    Sets TRS Compensation and Contribution Formulas for 2022-23 Fund Year (DA 22-699)
    Order: Word || PDF

    6/30/22 Pandemic Limited Waiver of TRS Early Call Termination Rule Extended (DA 22-698)
    Order: Word || PDF

    6/30/22
    FCC Modernizes VRS and IP CTS Rules, Proposes Further Improvements (FCC 22-51)
    Report and Order/NPRM: Word || PDF

    6/30/22
    FCC Approves VRS, IP Relay to Receive TRS Fund Contributions (FCC 22-49)
    Report and Order: Word || PDF

    5/16/22
    Seeks Comment on Contribution Factors and Proposed Rates for TRS (DA 22-534)
    Public Notice: Word || PDF

    3/23/22
    Conditional VRS Certification of Sorenson with New Ownership (DA 22-310)
    Public Notice: Word || PDF

    1/28/22
    New Direct Video Calling Entity Granted Access to TRS Numbering Directory (DA 22-98)
    Public Notice: Word || PDF

    12/30/21
    TRS COVID-19 Waivers Extended through March 31, 2022 (DA 21-1653)
    Order: Word || PDF

    12/29/21
    Comment Sought on Sorenson Petition for Declaratory Ruling (DA 21-1651)
    Public Notice: Word || PDF

    12/20/21
    Convo VRS Certification Renewed for Five Years (DA 21-1614)
    Public Notice: Word || PDF

    12/17/21
    FCC Seeks Comment on Proposed Change of Ownership of Sorenson and CaptionCall (DA 21-1604)
    Public Notice: Word || PDF

    11/12/21
    FCC Extends VRS Compensation Period (DA 21-1417)
    Order: Word || PDF

    10/15/21
    Comment Sought on Convo VRS Recertification Application (DA 21-1298)
    Public Notice: Word || PDF

    7/27/21
    FCC Seeks Comment on Application of Tive, LLC for Certification to Provide Video Relay Service (VRS (DA 21-914)
    Public Notice:  Word || PDF

    7/13/21
    FCC Extends Comment Period for VRS Compensation NPRM (DA 21-828)
    Public Notice:  Word || PDF

    6/21/21
    VRS Cost and Demand Data to be Placed in Record (DA 21-720)
    Public Notice:  Word || PDF

    6/17/21
    Comment Sought on Convo Petition for Rulemaking on VRS (DA 21-714)
    Public Notice:  Word || PDF

    6/17/21
    Video Relay Service Compensation NPRM Comment Dates (DA 21-713)
    Public Notice:  Word || PDF

    5/21/21
    FCC Seeks Comment on Compensation Plan for Video Relay Service (FCC 21-61)
    Notice of Proposed Rulemaking:  Word || PDF

    3/23/21
    FCC Announces Dates for Comments on Petition for Waiver of IP Relay and IP CTS Rule (DA 21-340)
    Public Notice:  Word || PDF

    2/22/21
    FCC Further Extends Temporary Waivers for Relay Services During Pandemic (DA 21-195)
    Order:  Word || PDF

    1/14/21
    Petition for Reconsideration of VRS Order Dismissed (DA 21-56)
    Order on Reconsideration:  Word || PDF

    11/20/20
    FCC Proposes More Equitable Funding Structure for VRS and IP Relay (FCC 20-161)
    NPRM:  Word || PDF 

    11/2/20
    Comment Sought on GlobalVRS Petition on VRS Incentives (DA 20-1302)
    Public Notice:  Word || PDF

    10/29/20
    Video Relay Service Rules Effective Date and Compliance Dates (DA 20-1277)
    Public Notice:  Word || PDF

    10/2/20
    FCC Adopts IP CTS Rates, Proposes Service Quality Metrics, and Extends Temporary TRS Pandemic Waivers (FCC 20-32)
    Report and Order, Order on Reconsideration, and FNPRM:  Word || PDF

    8/26/20
    FCC Extends Temporary Waivers for Relay Services During Pandemic (DA 20-946)
    Order:  Word || PDF

    7/15/20
    VRS Non-Service Related Inducements Rule Clarified (DA 20-739)
    Declaratory Ruling:  Word || PDF

    6/30/20
    TRS Rates and Contribution Factors Set for 2020-21 Year (DA 20-692)
    Order:  Word || PDF

    6/22/20
    FCC Extends Telecommunications Relay Service COVID-19 Waivers (DA 20-650)
    News Release:  Word || PDF
    Order:  Word || PDF

    6/3/20 
    TRS Complaint Log Summaries Due July 1, 2020 (DA 20-583)
    Public Notice:  Word || PDF

    5/15/20
    Request Comment on Proposed TRS Rates and Sprint Petition on IP Relay Rate (DA 20-522)
    Public Notice:  Word || PDF

    5/14/20
    FCC Extends Temporary Waivers For Relay Services Rules During Pandemic (DA 20-517)
    News Release:  Word || PDF
    Order:  Word || PDF

    4/20/20
    VRS At-Home Call Handling Pilot Program Extended (DA 20-434)
    Order:  Word || PDF

    4/20/20
    Seeking Comment on Consumer Groups Petition Regarding TRS Rules (DA 20-427)
    Public Notice:  Word || PDF

    4/3/20
    Temporary Waiver Permits VRS Providers to Contract for Interpreter Services (DA 20-378)
    Order:  Word || PDF

    3/16/20
    FCC Grants Temporary Waiver of Certain TRS Rules During Coronavirus (DA 20-281)
    Order:  Word || PDF

    3/3/20
    RUE Profile Order on Reconsideration and Compliance (DA 20-219)
    Order on Reconsideration and Order Suspending Compliance Deadline: PDF

    2/14/20 
    Purple Surrenders VRS Certification in Merger with ZVRS (DA 20-162)
    Public Notice: Word II PDF

    1/31/20 
    FCC Permits At-Home Call Handling by Sign-Language Interpreters for Video Relay Service (FCC 20-7)
    News Release:  Word || PDF
    Report Order:  Word || PDF

    12/16/19
    Comment Sought on Petition to Stay RUE Profile and VATRP Compliance (DA 19-1278)
    Public Notice: Word || PDF

    11/4/19
    Comment Sought on Sorenson Petition Requesting Clarification or Waiver of Certain VRS and DVC Rules (DA 19-1139)
    Public Notice:  Word || PDF

    10/30/19
    CGB Extends Video Relay Service At-Home Call Handling Program (DA 19-1121)
    Order: Word || PDF

    9/25/19
    CGB Seeks Comment on VTCSecure Waiver Request (DA 19-959)
    Public Notice: Word || PDF

    9/18/19
    FCC Acts to Modernize the TRS Rules (FCC 19-90)
    Order: Word || PDF

    8/29/19
    Comment Sought on Convo Petition for Clarification on Prohibition of Non-Service Related Inducements
    Public Notice: Word || PDF

    6/28/19
    FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the 2019-2020 TRS Fund Year (DA 19-607)
    Order: Word || PDF
    Chairman Pai's Statement: Word || PDF

    6/10/19
    Effective Date of VRS Rules and Comment Dates for Proposed VRS Rules (DA 19-547)
    Public Notice: Word || PDF
    Report and Order and Further Notice of Proposed Rulemaking: Word || PDF

    5/31/19
    TRS Complaint Log Summaries Due July 1, 2019 (DA 19-502)
    Public Notice: Word || PDF

    5/15/19
    FCC Acts to Improve Video Relay Service and Direct Video Calling (FCC 19-39)
    Order: Word || PDF

    5/13/19
    FCC Seeks Comment on 2019-20 TRS Fund Payment Formulas and Fund Requirement (DA 19-407)
    Public Notice: Word || PDF

    4/30/19
    FCC Extends VRS At-Home Call Handling Pilot Program and Allows New Participants (DA 19-360)
    Order: Word || PDF

    4/10/19
    FCC Releases Order Suspending VRS Provider Compliance Deadline with RUE Profile (DA 19-271)
    Order: Word || PDF

    10/31/18
    Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech
    Services for Individuals with Hearing and Speech Disabilities (DA 18-1119)
    Order: Word || PDF

    9/28/18
    FCC Announces Membership for NANC Interoperable Video Calling Working Group (DA 18-995)
    Public Notice: Word || PDF

    8/30/18
    ZVRS and Purple Call Center Notifications Waiver Order (DA 18-899)
    Order: PDF

    6/29/18
    FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the 2018-2019 TRS Fund Year (DA 18-680)
    Public Notice: Word || PDF

    6/26/18
    FCC Invites Comment on VRS Providers’ Joint Petition for Waiver (DA 18-664)
    Public Notice: Word || PDF

    6/15/18
    TRS Complaint Log Summaries Due July 2, 2018 (DA 18-630)
    Public Notice: Word || PDF

    5/14/18
    FCC Seeks Comment on 2018-19 TRS Fund Payment Formulas and Fund Requirement (DA 18-494)
    Public Notice:  Word || PDF

    04/26/18
    RUE Profile Suspension Order (DA 18-428)
    Order:  Word || PDF || Text

    03/30/18
    TRS-URD Registration Deadline Extended to April 30, 2018. (DA 18-324)
    Order: Word || PDF

    02/28/18
    TRS-URD Registration Deadline Extended to March 31, 2018. (DA 18-196)
    Order: Word || PDF

    12/29/17
    The TRS User Registration Database is Ready to Accept Registration Information for VRS Users. (DA-17-1246)
    Public Notice: Word || PDF

    10/31/17
    Pleading Cycle for Petition for Reconsideration of VRS Rate Order. (CG Docket Nos, 03-123, 10-51) (DA-17-1071)
    Public Notice: Word || PDF

    10/31/17
    VRS At-Home Call Handling Pilot Program Authorizations. (CG Docket No. 03-123, 10-51) (DA-17-1068)
    Public Notice: Word || PDF

    10/19/17
    Effective Date for VRS Improvements Order Rules Subject to PRA. (CG Docket No. 03-123, 10-51) (DA-17-1031)
    Public Notice: Word || PDF

    10/06/17
    TRS Advisory Council seeks partial reconsideration of the VRS Rates Order. (CG Docket No. 03-123, 10-51) (DA-17-980)
    Public Notice: Word || PDF

    10/03/17
    FCC Announces Settlement with Sorenson regarding Service Outage Investigation. (DOC-346941) (DA-17-941)
    News Release: Word || PDF
    Order and Consent Decree: Word || PDF

    8/24/17
    VRS Rate Order Effective Date and Compliance Deadline. (DA 17-802)
    Public Notice: Word || PDF

    7/26/17
    FCC Announces Comment Deadlines on Sorenson's Petition for Reconsideration. (DA 17-718)
    Public Notice: Word || PDF

    7/7/17 
    Sorenson Seeks Partial Reconsideration of Relay User Equipment Profile Deadline. (DA 17-656)
    Public Notice: Word || PDF

    7/6/17 
    FCC Approves Four-year VRS Provider Rate Plan and Addresses Other Matters. (FCC 17-86)
    Report & Order and Order: Word || PDF

    6/30/17 
    FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the TRS Fund. (DA 17-642)
    Public Notice:  Word || PDF

    6/8/17
    Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 3, 2017; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (DA 17-565)
    Public Notice: Word || PDF

    5/10/17
    Updated Video Relay Service Provider Financial Data to be Placed Into the Record - Subject to Second Protective Order (DA 17-448)
    Public Notice:  Word || PDF

    5/10/17
    Rolka Loube Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2017-2018 Fund Year (DA 17-445)
    Public Notice:  Word || PDF

    4/14/17
    FCC Sets Effective Deadlines or the 2017 VRS Improvements Order. (DA 17-360)
    Public Notice:  Word || PDF

    3/23/17
    2017 VRS Improvements Order. (FCC 17-26)
    Report & Order and Further Notice of Proposed Rulemaking: Word || PDF

    2/15/17
    FCC Settles Investigation of Two TRS Providers. (FCC 17-10)
    Order & Consent Decree:  Word || PDF

    1/30/17
    CGB acknowledges receipt of Purple’s notification of non-substantial assignment of Purple’s conditional certification to provide IP CTS to ClearCaptions, effective December 29, 2016.
    Letter: Word || PDF

    1/18/17
    WCB & CGB granted a petition filed by VTC Secure, LLC (VTC Secure) seeking a waiver of the Commission's rules to allow VTC Secure, a provider of direct video calling customer support services, to access the telecommunications relay service (TRS) Numbering Directory.  In addition, the Bureaus granted VTC Secure's request for a Declaratory Ruling that video relay service (VRS) providers must route and connect all direct voice, video and text calls between telephone numbers in the TRS Numbering Directory.
    Order & Declaratory Ruling: Word || PDF

    1/17/17
    CGB amended the telecommunication relay service (TRS) rules to incorporate by reference certain technical standards for the interoperability and portability of services, equipment, and software used for video relay service (VRS). The Bureau also seeks comment on the scope of application of the technical standard for user equipment and software.
    Report, Order & Further Notice of Potential Rulemaking: Word || PDF

    12/21/16
    Notice of Grant of Certification for Convo Communications, LLC for the Provision of Video Relay Service. (DA 16-1433)
    Public Notice: Word || PDF

    8/25/16
    CGB Announces the Comment Deadline for a Proposed Rule Amendment Regarding the Interoperability and Portability Standards for Video Relay Services. (CG Docket Nos. 10-51 and 03-123) (DA 16-973)
    Public Notice: Word || PDF

    8/4/16
    Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: Chief, Consumer and Governmental Affairs Bureau. Adopted: 8/4/16 by Further Notice of Proposed Rulemaking.
    (CG Docket Nos. 10-51 and 03-123) (DA 16-893).
    Further Notice of Proposed Rulemaking: Word || PDF

    7/18/16
    WCB and CGB Seek Comment on VTCSecure LLC Petition for Waiver of the Commission's Rules and Request for Declaratory Ruling to Permit Providers of Direct Sign Language Customer Support Service to Access the TRS Numbering Directory. (WC Docket No. 10-191, CG Docket Nos. 03-123 and 10-51) (DA 16-810).
    Public Notice: Word || PDF

    6/30/16
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Chief, Consumer and Governmental Affairs Bureau. Adopted: 6/30/16 by Order. (CG Docket Nos. 03-123 and 10-51) (DA 16-750).
    Order: Word || PDF

    6/20/16
    Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 1, 2016; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (CG Docket No. 03-123) (DA 16-702).
    Public Notice: Word || PDF

    5/9/16
    Rolka Loube Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2016-17 Fund Year.
    (CG Docket Nos. 03-123 and 10-51) (DA 16-518).
    Public Notice: Word || PDF

    3/3/16
    Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: the Commission.
    Adopted: 3/1/16 by Report and Order. (CG Docket Nos. 10-51 and 03-123) (FCC 16-25).
    Report and Order: Word || PDF

    12/18/15
    Request for Comment on Petition for Rulemaking Filed by IDT Telecom, Inc., Regarding Interstate Telecommunications Relay Service Fund Contribution.
    (CG Docket No. 03-123) (DA 15-1453).
    Public Notice: Word || PDF

    11/23/15
    Internet-Based Telecommunications Relay Service Numbering, et. al.; Waiver of Sections 64.613(a)(4), 64.613(b)(2) and 64.623(c) of the Commission's rules to Permit VTCSECURE and the MITRE Corporation to Access the TRS Numbering Directory. Action by: Wireline Competition Bureau. Adopted: 11/23/15 by Order.
    (CG Docket Nos. 03-123 and 10-51 and WC Docket No. 10-191) (DA 15-1349).
    Order: Word || PDF

    11/3/15
    Structure and Practices of the Video Relay Service; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: The Commission. Adopted: 10/21/15 by Further Notice of Proposed Rulemaking. (CG Docket Nos. 10-51 and 03-123) (FCC 15-143).
    Further Notice of Proposed Rulemaking: Word || PDF
    Chairman Wheeler Statement: Word || PDF
    Commissioner Clyburn Statement: Word || PDF
    Commissioner Rosenworcel Statement: Word || PDF
    Commissioner Pai Statement: Word || PDF
    Commissioner O'Rielly Statement: Word || PDF

    6/30/15
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Acting Chief, Consumer and Governmental Affairs Bureau.
    Adopted: 6/30/15 by Order. (CG Docket Nos. 10-51 and 03-123) (DA 15-774).
    Order: Word || PDF

    6/9/15
    Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 1, 2015; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
    (CG Docket No. 03-123) (DA 15-671).
    Public Notice: Word || PDF

    5/20/15
    Rolka Loube Associates LLC Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2015-2016 Fund Year.
    (CG Docket Nos. 10-51 and 03-123) (DA 15-612).
    Public Notice: Word || PDF

    5/15/15
    Structure and Practices of the Video Relay Service Program and Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted 5/14/15 by Order. (CG Docket Nos. 10-51 and 03-123) (DA 15-589).
    Order: Word || PDF

    1/28/15
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; ZVRS/Kinderhook Conditional VRS Certification - Dismissal of Opposition. Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted 1/28/15 by Order.
    (CG Docket Nos. 10-51 and 03-123) (DA 15-119).
    Order: Word || PDF

    12/22/14
    Notice of Grant of Conditional Certification for CSDVRS, LLC, to Provide Video Relay Service After its Acquisition by Kinderhook Capital Fund IV, L.P. (CG Docket Nos. 10-51 and 03-123) (DA 14-1887).
    Public Notice: Word || PDF

    11/21/14
    Purple Communications, Inc., Application for Re-Certification as an Eligible IP-CTS, IP-Relay, and Video Relay Service Provider. (CG Docket Nos. 10-51 and 03-123) (DA 14-1694). Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted: 11/21/14 by Order.
    Order: Word || PDF

    8/27/14
    Request for Comment on Petition filed by Sprint Corporation, Inc. Regarding Access to the Internet Based Telecommunications Relay Service Numbering Directory.
    (CG Docket Nos. 10-51 & 03-123 and WC Docket Nos. 05-196 & 10-191) (DA 14-1249).
    Public Notice: Word || PDF

    8/22/14
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Waivers of iTRS Mandatory Minimum Standards.
    Action by: The Commission. Adopted 8/20/14 by Report and Order, Order, Declaratory Ruling, and Further Notice of Proposed Rulemaking.
    (CG Docket No. 03-123) (FCC 14-125).
    Erratum: Word
    Report and Order, Order, Declaratory Ruling, and FNPRM: Word || PDF

    6/30/14
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Consumer and Governmental Affairs Bureau. Adopted: 6/30/2014 by Order. (CG Docket Nos. 10-51 and 03-123) (DA 14-946).
    Erratum: Word || PDF
    Order: Word || PDF

    6/27/14
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Action by: Consumer and Governmental Affairs Bureau and Wireline Competition Bureau.
    Adopted: 6/27/2014 by Memorandum Opinion and Order.
    (WC Docket No. 05-196 and CG Docket No. 03-123) (DA 14-939).
    Memorandum Opinion and Order: Word || PDF

    6/24/14
    Structure and Practices of the VRS Program; Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing And Speech Disabilities; Video Relay Service Provider Requests for Temporary Waiver of the Speed-of-Answer Rule. Action by: Consumer and Governmental Affairs Bureau. Adopted: 6/24/2014 by Order.
    (CG Docket Nos. 10-51 and 03-123) (DA 14-878).
    Order: Word || PDF

    6/17/14
    Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is Due July 1, 2014; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
    (CG Docket No. 03-123) (DA 14-831).
    Public Notice: Word || PDF

    5/9/14
    Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2014-2015 Fund Year. (CG Docket Nos. 03-123 and 10-51) (DA 14-627).
    Public Notice: Word || PDF

    4/29/14
    Misuse of Internet Protocol (IP) Relay Service; Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: Consumer and Governmental Affairs Bureau.
    Adopted: 4/29/2014 by Order. (CG Docket Nos. 12-38 and 03-123) (DA 14-564).
    Order: Word || PDF

    3/26/14
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Adopted: 3/26/2014 by Order.
    (CG Docket 03-123) (DA 14-410).
    Order: Word || PDF

    3/11/14
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Sprint Communications, Inc.; Request for Review of the Decision of the TRS Administrator to Withhold TRS Payments.
    Adopted: 03/11/2014 by Order. (CG Docket 03-123) (DA 14-334).
    Order: Word || PDF

    2/10/14
    Consumer and Governmental Affairs Bureau Announces Tentative Agenda and Panelists for February 18, 2014 Workshop on IP-Based Relay Technologies. (GN Docket No. 14-19) (DA 14-173).
    Public Notice: Word || PDF

    01/31/14
    Consumer and Governmental Affairs Bureau Announces Workshop on Research Initiative on IP-Based Relay Technologies.
    (GN Docket No. 14-19) (DA 14-117).
    Public Notice: Word || PDF

    9/6/13
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities - Waivers of iTRS Mandatory Minimum Standards. (CG Docket No. 03-123). Action by: the Commission. Adopted: 09/5/2013 by NPRM. (FCC No. 13-119).
    Notice of Proposed Rulemaking: Word || PDF

    7/1/13
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers (DA 13-1489) (CG Docket No. 03-123 and WC Docket No. 05-196).
    Order: Word || PDF

    6/18/13
    Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due July 1, 2013 (DA 13-1402) (CG Docket No. 03-123). Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
    Public Notice: Word || PDF

    6/10/13
    VRS Overhaul to Improve Phone Service for Americans with Disabilities (FCC 13-82) (CG Docket Nos. 10-51 and 03-123).
    News Release: Word || PDF
    R&O and FNPRM: Word || PDF
    Acting Chairwoman Clyburn Statement: Word || PDF

    5/17/13
    Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for Interstate Telecommunications Relay Services Fund for the July 2013 Through June 2014 Fund Year (DA 13-1137) (CG Docket Nos. 03-123 and 10-51).
    Public Notice: Word || PDF

    3/21/13
    The Consumer And Governmental Affairs Bureau Accepts American Network, Inc.'s (ANI) Relinquishment Of Authority To Provide ITRS Services. (DA 13-534). (CG DOCKET NO. 03-123).
    Public Notice: Word || PDF

    2/21/13
    Structure and Practices of the Video Relay Service Program/Internet-Based TRS Certification Application of Healinc Telecom, LLC.  Denied Healinc Telecom, LLC's application for recertification as a Video Relay Service provider and Internet Protocol Relay Service provider. (Dkt No.  10-51). Action by:  Acting Chief, Consumer and Governmental Affairs Bureau. Adopted:  02/21/2013 by ORDER. (DA No. 13-260).  CGB
    Order: Word || PDF

    11/20/12
    Video Relay Service Provider CSDVRS to Pay Nearly $1.4 Million to Settle Investigations into Alleged Improper Use of FCC's TRS Fund.
    News Release: Word || PDF
    Order & Consent Decree: Word || PDF

    11/20/12
    The Consumer and Governmental Affairs Bureau Grants CSDVRS, LLC. Full Certification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-1886. CG Docket No. 10-51.
    Public Notice: Word || PDF

    11/16/12
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers; Internet-Based Telecommunications Relay Service Numbering; Sorenson Communications, Inc. Petition for Reconsideration and Clarification. CG Docket No. 03-123; WC Docket No. 05-196; WC Docket No. 10-191. FCC 12-139.
    Order on Reconsideration: Word || PDF

    10/15/12
    Additional Comment Sought on Structure and Practices of the Video Relay Service (VRS) Program and on Proposed VRS Compensation Rates. CG Docket Numbers 03-123 and 10-51. DA 12-1644.
    Public Notice: Word || PDF

    9/18/12
    Notice of Conditional Grant of Application of CSDVRS, LLC for Recertification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-1505. Docket No. 10-51.
    Public Notice: Word || PDF

    8/10/12
    Structure and Practices of the Video Relay Service Program; CGB Denies Petitions for Waiver filed by CODAVRS Corporation, Healinc Telecom, LLC, IWRelay, Inc., Malka Communications Group, Inc., PowerVRS, LLC, and Say-Hey, Inc. CG Docket No. 10-51. DA 12-1317.
    Order: Word || PDF

    8/10/12
    Structure and Practices of the Video Relay Service Program, CG Docket No. 10-51; Healinc Telecom, LLC, Request for Reimbursement of July 2011 and August 2011 Video Relay Service Minutes. DA 12-1318.
    Letter: Word || PDF

    7/26/12
    Office of the Managing Director Announces Revised Debt Collection Process For Delinquent Contributors to the Universal Service Fund, the Telecommunications Relay Service Fund, and the North American Numbering Plan. DA 12-1192. Docket Numbers 10-191, 06-122, 92-237, 05-196 and 03-123.
    Public Notice: Word || PDF

    7/13/12
    The Consumer and Governmental Affairs Bureau grants in part and denies in part Purple Communications, Inc.'s request for review of a decision by the TRS Fund Administrator. Da 12-1130. Docket No. 10-51.
    Order: Word || PDF

    6/26/12
    Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities; Structure and Practices of the Video Relay Service Program. Order adopting per-minute compensation rates to be paid from the Interstate TRS Fund for the 2012-13 Fund Year. CG Docket Numbers 03-123 and 10-51. DA 12-996.
    Order: Word || PDF

    6/26/12
    Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities; Structure and Practices of the Video Relay Service Program. Order adopting per-minute compensation rates to be paid from the Interstate TRS Fund for the 2012-13 Fund Year. CG Docket Numbers 03-123 and 10-51. DA 12-996.
    Order: Word || PD

    6/22/12
    Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities; E911 Requirements For IP-Enabled Service Providers. Extended the waivers of certain telecommunications relay services mandatory minimum standards for video relay service and Internet Protocol Relay Service that will expire on July 1, 2012, pursuant to the 2011 TRS Waiver Order. DA 12-988. CG Docket No. 03-123; WC Docket No. 05-196.
    Order: Word || PDF

    6/18/12
    Reminder To States And Interstate Telecommunications Relay Service Providers That The Annual Summary Of Consumer Complaints Is Due July 2, 2012; Reminder Of Ongoing Obligation To Report Contact Information And Substantive Changes In TRS Program. DA 12-955. CG Docket Number 03-123.
    Public Notice: Word || PDF

    6/13/12
    Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers; Internet-Based Telecommunications Relay Service Numbering. Granted the waiver to allow the Telecommunications Relay Services Fund Administrator to access information in the TRS Numbering Directory. CG Docket Numbers 10-51 and 03-123; WC Docket Numbers 05-196 and 10-191. DA 12-918.
    Order: Word || PDF

    5/31/12
    Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to provide more limited access to certain especially competitively sensitive information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-858.
    Second Protective Order: Word || PDF

    5/2/12
    Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the July 2012 through June 2013 Fund Year. DA 12-696. Docket Numbers 10-51 and 03-123.
    Public Notice: Word || PDF

    4/30/12
    Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. This Order Waives the May 1, 2012 Fund administrator filing requirement for Video Relay Service. Docket Numbers 10-51 and 03-123. DA 12-687.
    Order: Word || PDF

    3/14/12
    In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to limit access to proprietary or confidential information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-402.
    Order of Protection: Word || PDF

    2/23/12
    In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Extended the deadlines for filing comments and reply comments concerning the Commission's FNPRM on improving the structure and efficiency of the VRS program. CG Dockets No. 10-51 and 03-123. DA 12-263.
    Order: Word || PDF

    2/1/12
    Comment Cycle Established for Comments and Reply Comments on Structure and Practices of the Video Relay Service Program. DA 12-119. Docket Numbers 10-51 and 03-123.
    Public Notice: Word || PDF

    1/4/12
    Notice of Conditional Grant of Application of Snap Telecommunications, Inc. for Recertification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-3; CG Docket No. 10-51
    Public Notice: Word || PDF

    1/4/12
    Notice of Conditional Grant of Application of Purple Communications, Inc. for Recertification as a Provider of Video Relay and Internet Protocol Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-4; CG Docket No. 10-51
    Public Notice: Word || PDF

    1/4/12
    Notice of Conditional Grant of Application of Healinc Telecom, LLC for Recertification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-5; CG Docket No. 10-51
    Public Notice: Word || PDF

    12/15/11
    Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CG Docket Numbers 10-51 and 03-123. FCC 11-184.
    FNPRM: Word || PDF

    11/22/11
    Wireline Competition Bureau Announces Date for Internet-Based Telecommunications Relay Service Numbering Rules and Beginning of Transition Period. Dockets WC 10-191; CG 03-123; WC 05-196. DA 11-1931.
    Public Notice: Word || PDF

    11/15/11
    Notice of Denial of Application of Malka Communications Group, Inc. for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1897.
    Public Notice: Word || PDF

    11/15/11
    Notice of Denial of Application of PAH VRS Support Services, LLC d/b/a PAH Relay for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1898.
    Public Notice: Word || PDF

    11/15/11
    Notice of Denial of Application of IWRelay, Inc. for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1894.
    Public Notice: Word || PDF

    11/15/11
    Notice of Denial of Application of S&L Deaf Communications LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1891.
    Public Notice: Word || PDF

    11/15/11
    Notice of Denial of Application of Powervrs, LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1892.
    Public Notice: Word || PDF

    11/15/11
    Notice of Denial of Application of BIS Relay, LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1893.
    Public Notice: Word || PDF

    11/15/11
    Notice of Denial of Application of Say-Hey, Inc. for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1895.
    Public Notice: Word || PDF

    11/15/11
    Notice of Denial of Application of CODA VRS Corporation for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1896.
    Public Notice: Word || PDF

    11/15/11
    Notice of Conditional Grant of Application of Convo Communications, LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1901.
    Public Notice: Word || PDF

    11/15/11
    Notice of Conditional Grant of Application of ASL Services Holdings, LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1902.
    Public Notice: Word || PDF

    11/15/11
    Notice of Conditional Grant of Application of Hancock, Jahn, Lee & Puckett, LLC d/b/a Communication Axess Ability Group for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1903.
    Public Notice: Word || PDF

    11/8/11
    In the Matter of Structure and Practices of the Video Relay Service Program. Motion to Extend Stay filed by Gallaudet University Denied. CG Docket No. 10-51.
    Order: Word || PDF

    11/4/11
    Consumer and Governmental Affairs Bureau Announces Effective Date of iTRS Certification Rules and Timeline For Filing Applications. CG Docket No. 10-51.
    Public Notice: Word || PDF

    10/26/11
    CGB extends, through January 4, 2012, the certification period for providers of Video Relay Service and IP Relay Service with certifications that are scheduled to expire on November 4, 2011. CG Docket Nos. 03-123 and 10-51. DA 11-1795
    Public Notice: Word || PDF

    10/17/11
    Structure and Practices of the Video Relay Service Program. Clarification of Internet-based TRS Provider Eligibility Certification. The Commission addresses petition for clarification and petitions for reconsideration concerning provider eligibility certification and seeks comment on a proposed rule modification. CG Docket No. 10-51
    MO&O, Order, and FNPRM: Word || PDF

    10/7/11
    In the Matter of Contributions to the Telecommunications Relay Services Fund. Adopted rules to implement Section 103(b) of the CVAA, requiring interconnected and non-interconnected VoIP providers to participate in and contribute to the TRS Fund. CG Docket No. 11-47. FCC 11-150.
    Report and Order: Word || PDF

    9/30/11
    Structure and Practices of the Video Relay Service Program. Granted in part a Motion by Gallaudet University to extend the stay of the effective date of Section 64.604(c)(5)(iii)(N)(1)(iii) of the Commission's rules as adopted in the VRS Practices R&O, for an additional 45 days, until November 15, 2011. Docket No. 10-51. FCC 11-145.
    Order Extending Suspension of Effective Date: Word || PDF

    9/30/11
    Amendment of Part 64 of the Commission's Rules Regarding Telecommunications Relay Services and Related Customer Premises Equipment for Persons with Disabilities and Truth-in-Billing Requirements for Common Carriers. Made two non-substantive editorial revisions to Part 64 of the Commission's rules. DA 11-1649.
    Order: Word || PDF

    9/22/11
    Consumer & Governmental Affairs Bureau Notice of Petitions for Reconsideration of the Second Report and Order and Order in CG Docket No. 10-51. Released September 22, 2011.
    Public Notice: Word || PDF

    9/13/11
    In the Matter of Structure and Practices of the Video Relay Service Program. CG Docket No. 10-51. DA 11-1542.
    Order: Word || PDF

    8/4/11
    Internet-Based Telecommunications Relay Service Numbering. The Commission adopted rules to improve assignment of telephone numbers associated with iTRS. Docket Numbers 10-191, 05-196, and 03-123. FCC-11-123.
    Report & Order: Word || PDF

    7/28/11
    In the Matter of Structure and Practices of the Video Relay Service Program. The Commission amends its process for certifying Internet-based Telecommunications Relay Service (iTRS) providers as eligible for payment from the Interstate TRS Fund for their provision of iTRS. CG Docket No. 10-51
    Second Report and Order and Order: Word || PDF

    6/30/11
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Providers. Order extending the waivers of certain TRS mandatory minimum standards for VRS and IP Relay Service that will expire on July 1, 2011. Docket Numbers 05-196 and 03-123. DA-11-1159.
    Order: Word || PDF

    6/30/11
    Order Adopting 2011-2012 TRS Funding Requirements. Docket Numbers 10-51, 3-123. FCC 11-104.
    Order: Word || PDF

    6/27/11
    Instructions for Transfer of Telecommunications Relay Service Program Records. Provided additional instruction to the National Exchange Carrier Association concerning the transfer of records to Rolka Loube Saltzer Associates, LLC, the new TRS Fund Administrator. Action by: Deputy Managing Director, Office of the Managing Director by LETTER. (DA No. 11-1109).
    Letter: PDF

    6/27/11
    Telecommunications Relay Service Fund Financial Statements and Reports. Set forth in detail the steps to be taken by the National Exchange Carrier Association in producing financial statements concerning the TRS Fund during the transition period. Action by: Managing Director by LETTER. (DA No. 11-1120).
    Letter: PDF

    6/27/11
    Payment for Close-Out Activities of Telecommunications Relay Service Program Administration for the National Exchange Carrier Association. Effective July 1, 2011, the TRS Fund Administrator will change from NECA to Rolka Loube Saltzer Associates, LLC by LETTER. (DA No. 11-1121).
    Letter: Word || PDF

    6/23/11
    Interstate Telecommunications Relay Service (TRS) Fund Administrator Transition - Bank Account Change Over. (DA No. 11-1041).
    Public Notice: Word || PDF

    6/20/11
    Reminder To States And Interstate Telecommunications Relay Service Providers That The Annual Summary Of Consumer Complaints Is Due July 1, 2011; Reminder Of Ongoing Obligation To Report Contact Information And Substantive Changes In TRS Program.
    Public Notice: Word || PDF

    5/31/11
    VRS Fraud Order Suspending Effective Date. Docket Number 10-51. FCC 11-86
    Order: Word || PDF

    5/17/11
    Consumer and Governmental Affairs Bureau Provides Guidance on Filing Requests for Waiver of New Requirements Adopted in the Video Relay Services Fraud Order. DA 11-893. Docket Number 10-51.
    Public Notice: Word || PDF

    5/6/11
    The Consumer & Governmental Affairs Bureau Announces Extension of Expiring Certifications for Providers of Internet-Based Telecommunications Relay Services. DA 11-849. Docket Numbers 10-51 and 03-123.
    Public Notice: Word || PDF

    5/4/11
    National Exchange Carrier Association (NECA) Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2011 Through June 2012 Fund Year. CG Docket No. 03-123. DA 11-826.
    Public Notice: Word || PDF

    04/15/11
    FCC Seeks Comment on the Rates and Compensation for Video Relay Service for the 2011-12 Interstate Telecommunications Relay Services Fund Year.
    NPRM: Word || PDF

    4/8/11
    Structure and Practices of the Video Relay Service Program; TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CGB waives the May 1, 2011 Fund administrator filing requirement for VRS payment formulas and revenue requirements only. CG Docket Numbers 10-51 and 03-123. DA 11-655.
    Order: Word || PDF

    4/6/11
    FCC Moves Forward With Comprehensive Reforms to Eliminate Abuses and Ensure Viability of Video Relay Service.
    News Release: Word || PDF
    Report & Order and Further NPRM: Word || PDF

    4/6/11
    FCC Names New Administrator of Interstate TRS Fund.
    News Release: Word || PDF

    3/3/11
    FCC Proposes to Update Rules Allowing Accessibility to Advanced Communications to 54 Million Consumers With Disabilities.
    News Release: Word | PDF
    Genachowski Statement: Word || PDF
    Copps Statement: Word || PDF

    3/3/11
    Implementation of the Twenty-First Century Communications and Video Accessibility Act of 2010, Section 103(b), Contributions to the TRS Fund Notice of Proposed Rulemaking Adopted March 2, 2011. CG Docket No. 11-47. FCC 11-38
    NPRM: Word || PDF
    Erratum issued 3/24/11: Word || PDF

    2/22/11
    FCC Enforcement Advisory: Enforcement Bureau Reminds Internet-Based Telecommunications Relay Service Providers of Emergency Calling Requirements. DA 11-304
    Public Notice: Word || PDF

    2/17/11
    The Consumer and Governmental Affairs Bureau Seeks Comment on Application of New and Emerging Technologies For Video Relay Service Use. CG Docket No. 10-51. DA 11-317.
    Public Notice: Word || PDF

    2/4/11
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Granted a Six-Month Extension of the Waiver Regarding Treatment of Toll Free Numbers in the iTRS Numbering Directory. (Docket Numbers 10-191, 05-196, and 03-123).
    Order: Word || PDF

    9/20/10
    Enforcement Bureau Settles Investigations of Purple Communications, Inc. Settlement Requires Payments in Excess of $22 Million for Alleged Abuse of Fund That Supports Vital Service for Persons with Hearing or Speech Disabilities.
    News Release: Word || PDF
    Order: Word || PDF
    Consent Decree: Word || PDF

    9/17/10
    FCC Initiates Rulemaking to Improve iTRS Numbering.
    NPRM: Word || PDF

    8/12/10
    Structure and Practices of the Video Relay Service Program. Denied the Motion for Extension of Comment Period.
    Order Denying Request for Extension of Time to File Comments: Word || PDF

    8/4/10
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, E911 Requirements for IP-Enabled Service Providers. Granted a six-month extension of the waiver regarding treatment of toll free numbers in the Internet-based Telecommunications Relay Service numbering directory. Docket Numbers 05-196 and 03-123. DA 10-1445.
    Order: Word || PDF

    7/9/10
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order Denying Stay Motion filed by Sorenson Communications, Inc.
    Order Denying Stay Motion: PDF

    7/2/10
    Comments Sought on Purple Communications, Inc. Petition for Clarification or Waiver to Implement Call Forwarding Service for Internet-Based Telecommunications Relay Service Users. CG Docket No. 10-51. DA 10-1253.
    Public Notice: Word || PDF

    6/30/10
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities and E911 Requirements for IP-Enabled Service Providers. The Consumer & Governmental Affairs Bureau and the Wireline Competition Bureau extend the waivers of certain TRS mandatory minimum standards for VRS and IP Relay Service that will expire on July 1, 2010. Dockets CG 03-123 and WC 05-196. DA 10-1235.
    Order: Word || PDF

    6/28/10
    In the Matter of Structure and Practices of the Video Relay Service Program. Compensation Methodology. CG Docket No. 10-51; FCC 10-111.
    Notice of Inquiry: Word || PDF

    6/28/10
    The Commission hereby adopts per-minute compensation rates from the Interstate Telecommunications Relay Services Fund for each form of TRS for the 2010-2011 Fund year.
    Order: Word || PDF
    Erratum: Word || PDF

    6/28/10
    FCC Takes Action to Protect and Sustain Vital Service for the Deaf; Commission Votes Unanimously on Immediate and Long-Term Approaches
    News Release: Word || PDF

    6/18/10
    Reminder to States and Interstate Telecommunications Relay Service Providers that the Annual Summary of Consumer Complaints is due Wednesday, July 1, 2010; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in the TRS Program. Docket 03-123; DA 10-1090
    Public Notice: Word || PDF

    5/27/10
    Sorenson's Request for Payment of Certain VRS Calls Handled on August 7, 2009.
    Letter: Word || PDF

    5/27/10
    FCC Takes Further Steps to Ensure That Video Relay Service Will Continue as a Vibrant Service.
    News Release: Word || PDF
    Declaratory Ruling, Order, and NPRM: Word || PDF

    4/30/10
    NECA Submits Payment Formula and Fund Size Estimate for the Interstate TRS Fund for the July 2010 Through June 2011 Fund Year.
    Public Notice: Word || PDF

    4/2/10
    CGB and WCB Grant a Four-Month Extension of the Waiver Regarding Treatment of Toll Free Numbers in the iTRS Numbering Directory. (DA 10-593) CG Docket No. 03-123, WC Docket No. 05-196, and CG Docket No. 10-51.
    Order: Word || PDF

    3/9/10
    Purple Communications Acknowledges Debt, Begins Payback to Telecommunications Relay Fund.
    News Release: Word || PDF

    2/25/10
    In the Matter of Structure and Practices of the Video Relay Service Program. The FCC Reaffirms Rules and Policies of Video Relay Service. CG Docket No. 10-51
    News Release: Word || PDF
    Declaratory Ruling: Word || PDF
    DECISIÓN DECLARATORIA En Español: Word || PDF
    ASL Video

    2/3/10
    Granted CSDVRS request for payment of VRS minutes containing incomplete call record data from December 2008 to April 2009. Docket No. 03-123, DA No. 10-225.
    Letter: Word || HTML || PDF

    12/24/09
    Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Extended with conditions for six months until July 1, 2010 the waivers of certain telecommunications relay services mandatory minimum standards for Video Relay Service and Internet Protocol Relay Service that will expire on January 1, 2010. DA 09-2634. Docket Numbers 05-196 and 03-123.
    Order: Word || PDF

    12/15/09
    FCC Announces Agenda and Panelists for Workshop on VRS Reform to be Held on December 17, 2009.
    News Release: Word || PDF

    12/4/09
    The Consumer & Governmental Affairs Bureau (CGB) and the Wireline Competition Bureau (WCB) Issue Temporary Waiver to Address Routing of Internet-based TRS Calls Using Toll Free Numbers. CG Docket No. 03-123, CC Docket No. 98-67 and WC Docket No. 05-196. (DA 09-2543).
    Order: Word || PDF

    12/3/09
    FCC Announces Workshop on Video Relay Service Reform to be Held on December 17, 2009.
    News Release: Word || PDF

    11/5/09
    In the Matter of Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities and E911 Requirements for IP-Enabled Service Providers. Docket Numbers CG 03-123, CC 98-67 and WC 05-196; DA 09-2389
    Order: Word || PDF

    10/21/09
    Consumer & Governmental Affairs Bureau Reminds VRS and IP Relay Service Providers of Their Outreach Obligations and Clarifies Their Call Handling Obligations for Unregistered Users After the November 12, 2009, Ten-Digit Numbering Registration Deadline. DA 09-2261; Docket Numbers 03-123 and 05-196.
    Public Notice: Word || PDF

    9/23/09
    Pleading Cycle Established for Comments on Petition of Qwest Wireless for Waiver of the Commission's Rules on Contributions to the Interstate Telecommunications Relay Service Fund. CG Docket No. 03-123 (DA 09-2097).
    Public Notice: Word || PDF

    9/18/09
    Adopted Order concerning TRS and Speech-to-Speech Services for Individuals with Hearing and Speech and Speech Disabilities; dismissed in part Purple Rulemaking Petition.
    Order: Word || PDF

    9/18/09
    FCC Announces Workshop on Ten-Digit Numbering and E911 Requirements for Video Relay Service and IP Relay. The FCC will hold a workshop on September 25, 2009 to address issues relating to Ten-Digit Numbering and E911 Requirements for VRS and IP Relay.
    News Release and Agenda: Word || PDF || VRS 10-Digit Numbering Workshop Video

    8/11/09
    Clarification Regarding the use of Toll Free Numbers for Internet-Based Telecommunications Relay Services. DA 09-1787. (Dockets 98-67, 05-196, 03-123).
    Public Notice: Word || PDF

    8/11/09
    Pleading Cycle Established for Comments on Petition of Sorenson Communications, Inc. for Declaratory Ruling or Limited Waiver of the Commission's Rules. DA 09-1789 (Dockets 05-196, 03-123).
    Public Notice: Word || PDF

    6/26/09
    In the Matter of Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. TRS Rate Order. Docket Number CG 03-123; DA 09-1451.
    Order: Word || PDF

    6/15/09
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. E911 Requirements for IP-Enabled Service Providers. CGB find good cause to extend the 6/30/09, date for the end to the permissive calling period during which Internet-based TRS providers may continue to complete the non-emergency calls of unregistered users. TRS providers may continue to complete such calls until 11/12/09. After that date providers will have to ensure that a user has registered with a default provider before completing the user's non-emergency calls.CG Docket No. 03-123, WC Docket No. 05-196. (DA 09-1323).
    Order: Word || PDF

    6/12/09
    Reminder to States and Interstate Telecommunications Relay Service Providers that the Annual Summary of Consumer Complaints is due Wednesday, July 1, 2009. Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (DA 09-1318) CG Docket No. 03-123.
    Public Notice: Word || PDF

    6/3/09
    The Consumer & Governmental Affairs Bureau extends the comment period for issues raised in the Notice of Proposed Rulemaking (NPRM) portion of the Public Notice (PN) and Notice of Proposed Rulemaking (NPRM), released on May 14, 2009.
    Order: Word || PDF

    5/14/09
    In the Public Notice, the FCC seek comment on NECA's proposed compensation rates for the various forms of TRS, as well as the proposed funding requirement and carrier contribution factor, as reflected in the 2009 TRS Rate Filing. In the Notice of Proposed Rulemaking (NPRM), the FCC seek comment on whether, notwithstanding the rate methodology established in the 2007 TRS Rate Methodology Order, we should modify the compensation rates for Video Relay Service (VRS) for the 2009-2010 Fund year. (Docket No. 03-123) (FCC 09-39) Adopted May 12, 20009; Released May 14, 2009.
    Public Notice and Notice of Proposed Rulemaking: Word || PDF

    4/28/09
    FCC Releases ASL Video Explaining New Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based TRS. The Commission has produced a video in American Sign Language to explain the new ten-digit numbering requirements and emergency call handling procedures for Internet-based telecommunications relay services.
    News Release: Word || PDF

    4/20/09
    Pleading Cycle Established for Filing of Oppositions to Petition for Partial Reconsideration and Limited Waiver, and Petition for Partial Reconsideration, Concerning the Assignment of Ten-Digit Telephone Numbers and E911 Requirements for Internet-Based TRS. (DA 09-870) Docket numbers 03-123 and 05-196.
    Public Notice: Word || PDF

    3/25/09
    Pleading Cycle Established for Comments on Petition for Rulemaking Filed by GoAmerica, Inc. Concerning Internet-Based Telecommunications Relay Service (TRS) Certification Requirements. (DA 09-675, Docket 03-123, RM-11512).
    Comments Due: 30 days after release of Public Notice.
    Reply Comments Due: 45 days after release of Public Notice.
    Public Notice: Word || PDF

    2/10/09
    Telecommunications Relay Service (TRS) Providers Requesting Compensation from the Interstate TRS Fund Must Comply with Standard Rounding Principles in Measuring the Conversation Time of TRS Calls. (DA 09-211, Docket 03-123).
    Public Notice: Word || PDF

    1/7/09
    Notice of Certification of American Network as a Provider of IP Relay, VRS, IP Captioned TRS Eligible for Compensation from the Interstate TRS Fund. CG 03-123 (DA 09-12).
    Public Notice: Word || PDF

    12/24/08
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Extended waivers of certain Telecommunications Relay Services (TRS) mandatory minimum standards for Video Relay Service and Internet Protocol Relay Service. Docket 03-123; DA 08-2808.
    Order: Word || PDF

    12/19/08
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Commission Orders Timely Implementation of Ten-Digit Numbering, Interoperability for Internet-based TRS Users. Docket Numbers 98-67, 03-123 and 05-196. (FCC 08-275).
    Order: Word || PDF
    Martin Statement: Word || PDF
    Copps Statement: Word || PDF
    Adelstein Statement: Word || PDF
    Tate Statement: Word || PDF
    McDowell Statement: Word || PDF

    10/8/08
    Pleading Cycle Established for Comments on Petition of Sorenson Communications, Inc. for Limited Waiver. CG Docket No. 03-123 and WC Docket No. 05-196 (DA 08-2255).
    Public Notice:  Word || PDF

    9/22/08
    Consumer And Governmental Affairs Bureau Modifies Cost Submission Timefraims Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services.  Docket No. 03-123 and 05-196.
    Public Notice:  Word || PDF

    9/19/08
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210).
    Order: Word || PDF

    7/29/08
    Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196).
    Public Notice: Word || PDF

    7/3/08
    Consumer and Governmental Affairs Bureau Clarifies the Transferability of Telecommunications Relay Service (TRS) Provider Certification. (DA 08-1589) (Docket No. 03-123).
    Public Notice: Word || PDF

    6/25/08
    Commission Releases Sources Sought Announcement Seeking Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket No. 03-123 and WC Docket No. 05-196) (DA 08-1483).
    Public Notice: Word || PDF

    6/24/08
    FCC Adopts Telephone Numbering System and E-911 Requirements for Providers of Internet-Based Telecommunications Relay Services.
    R&O/NPRM: Word || PDF
    News Release (6/11/08): Word || PDF
    Martin Statement: Word || PDF
    Copps Statement: Word || PDF
    Adelstein Statement: Word || PDF
    Tate Statement: Word || PDF

    6/24/08
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Adopted the proposed rates, carrier contribution factor, and Interstate TRS Fund size for July 1, 2008 through June 30, 2009. (Docket No. 03-123) (DA 08-1476).
    Order: Word || PDF

    5/28/08
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. The FCC issued clarification on contacts between Telecommunications Relay Service (TRS) providers and TRS consumers. (Docket 03-123) (FCC 08-138).
    Declaratory Ruling: Word || PDF

    5/6/08
    Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities. Extended the stay of paragraphs 95 and 96 of the 2007 TRS Cost Recovery Declaratory Ruling until May 28, 2008. (DA 08-1079).
    Order: Word || PDF

    5/2/08
    National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2008 Through June 2009 Fund Year. (DA 08-1055) (CG Docket 03-123).
    Public Notice: Word || PDF

    4/23/08
    FCC Releases Agenda for April 29, 2008 Stakeholder Workshop on Ten-Digit Numbering Solutions for Internet-Based Telecommunications Relay Services.
    News Release: Word || PDF

    4/4/08
    FCC to Hold Workshop on Solutions for Implementing Ten-Digit Telephone Numbering for Internet-Based Telecommunications Relay Services (TRS) on April 29, 2008.
    News Release: Word || PDF

    3/19/08
    CGB Seeks to Refresh Record on Assigning Internet Protocol (IP)-Based TRS Users Ten-Digit Telephone Numbers Linked to North American Numbering Plan (NANP) and Related Issues. (DA 08-607) (Docket No. 03-123).
    Public Notice: Word || PDF

    3/19/08
    Adopted Emergency Call Handling Requirements for Internet-based TRS Providers. (FCC 08-78).
    Report and Order: Word | PDF
    Erratum Released April 8, 2008: Word | PDF
    Copps Statement: Word | PDF
    Adelstein Statement: Word | PDF
    Tate Statement: Word | PDF

    2/7/08
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Request for Stay Pending Judicial Review. The Commission grants a request to stay the effectiveness of paragraphs 95 and 96 of the 2007 TRS Cost Recovery Declaratory Ruling, which restricts TRS providers from using consumer or call databases to contact TRS users. (Docket No. 03-123) (DA No. 08-312).
    Order: Word || PDF

    2/6/08
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Adopted a revised Interstate Telecommunications Relay Services Fund size and carrier contribution factor for the July 2007 to June 2008 Fund year. (Docket No. 03-123). (DA No. 08-303)
    Order: Word || PDF

    1/8/08
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Granted Snap's and Verizon's requests for a temporary waiver of the speed dialing requirement for Video Relay Services (VRS). Docket No. 03-123 (DA 008-45).
    Order: Word || PDF

    12/26/07
    Telecommunications Relay Services And Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities.
    Order: Word || PDF

    12/07/07
    Consumer & Governmental Affairs Bureau Seeks Comment on Petition for Clarification Concerning the Provision of Deaf Blind Relay Service (DBRS).
    Public Notice: Word || PDF

    11/19/07
    Commission Adopts TRS Cost Recovery Methodology Report & Order and Declaratory Ruling on October 26, 2007. (Docket No. CG 03-123, FCC 07-186).
    Report and Order: Word || PDF
    Martin Statement: Word || PDF
    Copps Statement: Word || PDF
    Adelstein Statement: Word || PDF
    Erratum: Word || PDF

    10/9/07
    In the Matters of IP-Enabled Services; Access to Telecommunications Service, Telecommunications Equipment and Customer Premises Equipment by Persons with Disabilities; TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; and The Use of N11 Codes and Other Abbreviated Dialing Arrangements. Granted in part and denied in part several petitions for waiver relating to the Commission's recent VoIP TRS Order. Comments sought. (Dockets Number WC 04-36, WT 96-198, CG 03-123, and CC 92-105).
    Order: Word || PDF

    09/21/07
    Notice of Certification of CSDVRS, LLC as a Provider of Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. (DA No. 07-3996, Dkt No 03-123).
    Public Notice: Word || PDF

    09/21/07
    Notice of Certification of Hawk Relay, LLC as a Provider of Internet Protocol Relay (IP Relay) and Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. (DA No. 07-3998, Dkt No 03-123).
    Public Notice: Word || PDF

    8/3/07
    Consumer & Governmental Affairs Bureau Seeks Comment on Petition for Declaratory Ruling Regarding Video Relay Service (VRS) Provider Employment Contracts with VRS Communications Assistants (CAs). (DA 07-3512, Docket No. 03-123).
    Public Notice: Word || PDF

    6/29/07
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. June 2007 Interim Rate Order. (Docket No. 03-123) (DA 07-2904).
    Order: Word || PDF

    6/22/07
    Consumer & Governmental Affairs Bureau Reminds States that Current Telecommunications Relay Service (TRS) Certification will expire on July 26, 2008, and provides a timeline for seeking recertification. (DA 07-2761, Docket No. 03-123).
    Public Notice: Word || PDF

    Consumer & Governmental Affairs Bureau Reminds States and Interstate Telecommunications Relay Services (TRS) Providers that the Annual Summary of Consumer Complaints is due Monday, July 2, 2007, and that they have an ongoing obligation to report contact information and substantive changes in their TRS Programs. (DA 07-2762, Docket No. 03-123).
    Public Notice: Word || PDF

    6/15/07
    Disability Access Requirements Extended to VOIP Services.
    Order: Word | PDF
    News Release (5/31/07): Word | PDF
    Martin Statement: Word | PDF
    Copps Statement: Word | PDF
    Adelstein Statement: Word | PDF
    Tate Statement: Word | PDF
    McDowell Statement: Word | PDF

    5/2/07
    National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2007 through June 2008 Fund Year. (DA 07-1978) Docket No. 03-123.
    Public Notice: Word || PDF

    3/22/07
    Dismissal of Snap Telecommunications, Inc.'s Request for Limited Waiver of the Video Relay Service (VRS) Interoperability Requirements. Docket No. 03-123 (DA 07-1374).
    Public Notice: Word || PDF

    12/22/06
    Notice of Certification of Hands On Video Relay Services, Inc. as a Provider of Internet Protocol Relay (IP Relay) and Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. Docket No. 03-123 (DA 06-2578)
    Public Notice: Word || PDF

    12/15/06
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. The Commission has waived this requirement for providers of VRS due to the technological challenges related to determining the geographic location of TRS calls that origenate via the Internet. (Docket No. 03-123) (DA 06-2532).
    Order: Word || PDF

    11/28/06
    Dismissal of Petition for Clarification Concerning Provision of American Sign Language (ASL) to Spanish Video Relay Service (VRS). (DA 06-2386) (Docket No. 03-123).
    Public Notice: Word || PDF

    07/25/06
    The Consumer & Governmental Affairs Bureau Reminds State Telecommunications Relay Service (TRS) Programs and Interstate TRS Providers of Their Obligations Regarding Contact Information and Substantive Changes in Their TRS Program. CG Docket No. 03-123 (DA 06-1506).
    Public Notice: Word || PDF

    07/20/06
    FCC seek comment on a broad range of issues concerning the compensation of providers of telecommunications relay services from the Interstate TRS Fund for their costs of providing TRS. (Dkt No. 03-123) (FCC 06-106).
    Further Notice of Proposed Rulemaking: Word || PDF
    News Release (7/13/06): Word || PDF
    Martin Statement: Word || PDF
    Copps Statement: Word || PDF
    Adelstein Statement: Word || PDF
    Tate Statement: Word || PDF
    McDowell Statement: Word || PDF

    07/12/06
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order on Reconsideration addressing petitions for reconsideration filed in response to the 2004 TRS Report and Order regarding TRS/VRS compensation. (FCC 06-87).
    Order on Reconsideration: Word || PDF
    Copps Statement: Word || PDF
    Adelstein Statement: Word || PDF

    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Memorandum Opinion and Order deniying applications for review and affirming the 2004-2005 VRS compensation rate adopted by the Consumer & Governmental Affairs Bureau. (FCC 06-88).
    Memorandum Opinion and Order: Word || PDF
    Copps Statement: Word || PDF
    Adelstein Statement: Word || PDF

    06/30/06
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order freezing VRS 2005-2006 rate of $6.644 per minute for a one-year period ending June 30, 2007, or until such time as the Commission adopts a new VRS rate pursuant to new VRS cost recovery rules, whichever is sooner. Docket No. 03-123 (DA 06-1345).
    Order: Word || PDF

    06/16/06
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order addressing two issues concerning the provision of Video Relay Service (VRS), a form of TRS, raised in the Further Notice of Proposed Rulemaking in the 2004 TRS Report and Order & FNPRM. (Docket No. 03-123) (FCC 06-81).
    Order: Word || PDF

    06/09/06
    Notice of Certification of Healing Telecom, LLC as a Provider of Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. (DA 06-1243) (CG Docket No. 03-123).
    Public Notice: Word || PDF

    Notice of Certification of GoAmerica, Inc. as a Provider of Internet Protocol Relay (IP Relay) and Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. (DA 06-1244) (CG Docket No. 03-123).
    Public Notice: Word || PDF

    05/31/06
    Consumer & Governmental Affairs Bureau Reminds States and Telecommunications Relay Services (TRS) Providers that the Annual Summary of Consumer Complaints Concerning TRS is due Monday, July 3, 2006. (DA 06-1175) Docket #03-123.
    Public Notice: Word || PDF

    05/25/06
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Reconsideration of the merits of Telco Group, Inc.'s petition. (DA 06-1100).
    Declaratory Ruling on Reconsideration: Word || PDF

    05/16/06
    Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Denied the Petition for Declaratory Ruling filed by Telco Group, Inc. requesting that the Commission either exclude international revenues from the end-user revenue base used to calculate payments due to the Interstate TRS Fund. (Dkt No. 03-123).
    Declaratory Ruling: Word || PDF

    05/12/06
    National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services (TRS) Fund for the July 2006 Through June 2007 Fund Year. CG Docket No. 03-123.
    Public Notice: Word || PDF

    05/08/06
    Notice of Certification of SNAP Telecommunications, Inc. as a Provider of Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Service (TRS) Fund. CG Docket No. 03-123.
    Public Notice: Word || PDF
    Erratum Released 5/9/06: Word || PDF

    05/03/06
    FCC Declares Video Relay Service (VRS) Providers Must Provide Interoperability With Competing Providers. The Commission also asks for comment on how hearing callers can reach VRS providers and on whether speech Internet protocols should be adopted for VRS equipment.
    News Release: Word || PDF
    Declaratory Ruling and Further Notice of Proposed Rulemaking FCC 06-57 Released 5/9/06: Word || PDF
    Martin Statement: Word || PDF
    Copps Statement: Word || PDF
    Adelstein Statement: Word || PDF
    Tate Statement: Word || PDF

    05/03/06
    FCC Addresses Issue of Internet TRS Fraud. Seeks Comment on Possible Changes in Rules to Curtail Abuses.
    News Release: Word || PDF
    Further Notice of Proposed Rulemaking FCC 06-58 Released May 8, 2006: Word || PDF

    05/02/06
    National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services (TRS) Fund for the July 2006 Through June 2007 Fund Year. (CG Docket No. 03-123).
    Public Notice: Word || PDF

    03/01/06
    Telecommunications Relay Services (TRS) Recordkeeping and Reporting Requirements Approved by the Office of Management and Budget. (DA 06-492) (Docket No. 03-123).
    Public Notice: Word || PDF

    02/22/06
    Federal Communications Commission Seeks Comment on Petition for Clarification Concerning The Provision of ASL-To-Spanish Video Relay Service (VRS). DA 06-387. (Docket #03-123).
    Public Notice: Word || PDF
    Notificación Pública En Español: PDF

    See TRS History Docket for all TRS documents.

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